GWC WarrantyAs the automotive industry’s best-in-class used vehicle service contract provider, GWC Warranty has helped deliver a “No Worries, Just Drive” experience to more than 1.5 million drivers nationwide. With Day One, Mile One coverage drivers are protected the minute they drive off the dealer’s lot and GWC's nationwide network of service facilities gives drivers the freedom to travel anywhere worry-free. Ask your dealer about the best GWC Vehicle Service Contract (VSC) options for you and your vehicle
GWC Warranty (gwcwarranty.com) has 170 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Victor B.
Don’t waste your money in very bad service,
Response from GWC WarrantyJun 10, 2025
We're sorry to hear that you feel this way. If you'd like to discuss your experience further or review your coverage details, please reach out to our customer service team at 800-482-7357 with your VIN or Contract Number. We're here to help clarify any concerns.
Mark B.
Be up front and tell customers you will only cover a certain hourly labor charge it is not stated anywhere in the paperwork a maximum amount you cover per hour for labor. So you can basically make up any amount you want to cover.
Response from GWC WarrantyJun 10, 2025
Thank you for sharing your concerns. Labor rate coverage can vary by contract, so we encourage you to reach out to our customer service team directly at 800-482-7357. Please have your contract number or the last 6 digits of your VIN ready so they can review your specific coverage details and provide further clarification.
Dawn S.
You didn’t cover the full amount. Nobody explained that fine print that stated the bumper to bumper excluded certain important parts. I still had to pay over $600 for the repair. Wasn’t happy.
Response from GWC WarrantyJun 10, 2025
Thank you for your feedback. We understand how frustrating unexpected out-of-pocket costs can be. Coverage can vary depending on the specific contract purchased, and certain exclusions may apply. To review your plan in more detail, please contact our customer service team at 800-482-7357 with your contract number or the last 6 digits of your VIN.
Phillip V.
Only paid out ~$2,500 of ~$10,000 of repairs that needed done. This left me on the hook with a huge repair bill that I am still financially recovering from. I regret doing business with GWC.
Response from GWC WarrantyJun 10, 2025
Thank you for sharing your experience. If you'd like to review the specifics of your plan or discuss your claim further, please contact our customer service team at 800-482-7357. Having your contract number or the last 6 digits of your VIN ready will help expedite the process.
James J.
Denied my claim
Response from GWC WarrantyJun 10, 2025
We’re sorry to hear that your claim was denied. If you’d like to review your coverage or discuss the reason for the denial, please contact our customer service team at 800-482-7357. Be sure to have your contract number or the last 6 digits of your VIN ready so we can assist you more efficiently.
Danny
How does a 3000 warranty with roadside assistance not cover winching? This warranty has been a total waste of money.
Response from GWC WarrantyApr 23, 2025
We understand your frustration with the warranty coverage. We strive to provide comprehensive protection for our customers, and we're sorry to hear that this situation has fallen short of your expectations. We value your feedback and will take it into consideration as we continue to evaluate our warranty offerings.
Dianna M.
Don’t use this company!!! Our car was having issues so we took it to the dealership. They diagnosed the issue but GWC wouldn’t take their word for it and wanted the engine taken apart unnecessarily and that is not covered. We sold the car and tried canceling the warranty but they made it impossible. This company is a scam.
Response from GWC WarrantyApr 23, 2025
We understand your frustration with your recent experience. We strive to provide excellent customer service and are sorry to hear that you feel we did not meet your expectations. We value your feedback and will use it to improve our processes.
Shawn M.
I did not make a recent claim. Please provide date and location asap. *UPDATE* This "review" was solicited through an email referring to "recent claim". I had no recent claim and simply replied with the above statement. Upon seeing this I amended with this update. An obviously dishonest company employing obviously dishonest practices. Please, take this into account if you decide to use this warranty service. Past experiences also did NOT live up to promise when I did need the service. They apply contractual gymnastics to avoid paying out claims.
Response from GWC WarrantyApr 23, 2025
Hi Shawn, Thank you for your feedback. This is in reference to claim #CL11377244, which was filed some time ago and resulted in a payout of over $600. We apologize if the timing of our request for feedback caused any confusion—that was certainly not our intention. We value transparency and would never want to mislead our customers. Your experience matters to us, and we appreciate the opportunity to clarify.
