GWC WarrantyAs the automotive industry’s best-in-class used vehicle service contract provider, GWC Warranty has helped deliver a “No Worries, Just Drive” experience to more than 1.5 million drivers nationwide. With Day One, Mile One coverage drivers are protected the minute they drive off the dealer’s lot and GWC's nationwide network of service facilities gives drivers the freedom to travel anywhere worry-free. Ask your dealer about the best GWC Vehicle Service Contract (VSC) options for you and your vehicle
GWC Warranty (gwcwarranty.com) has 170 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Gabriel Z.
You guys don't cover shit
Response from GWC WarrantyMay 29, 2025
We’re sorry to hear you're frustrated. If you'd like to review your coverage or discuss your claim, please contact GWC Warranty at 800-482-7357. Be sure to have your VIN or Contract Number ready so they can assist you further.
Brenda M.
Wasn’t no experience yall a rip off don’t cover shit a waste of money
Response from GWC WarrantyMay 29, 2025
We’re sorry to hear you’re unhappy with your experience. If you'd like to review your coverage or discuss a specific claim, please contact GWC Warranty at 800-482-7357 and have your VIN or Contract Number ready. We're here to help clarify what is and isn’t included in your plan.
Melissa
Never can get a direct answer on what’s covered. Always try’s to pay the cheapest route available
Response from GWC WarrantyMay 29, 2025
We’re sorry to hear about your frustration. If you’d like to review your contract or get clarification on your coverage, please contact GWC Warranty at 800-482-7357. Having your VIN or Contract Number ready will help us assist you more efficiently.
Richdiaz D.
Don't waste your time
Response from GWC WarrantyMay 29, 2025
We’re sorry to hear you feel this way. If you’d like to review your contract or discuss specific coverage details, please contact GWC Warranty at 800-482-7357. Having your VIN or Contract Number ready will help us assist you more efficiently.
Krystal G.
The people seem to be impossible to get a hold of for issues. They fight the issue and try to find reasons not to cover them when they finally do the job is rushed because families have already been without a car for 6 plus months and the issue happens again plus you pay for all the other stuff. Hundreds of dollars. I've lost my car, lost my job and got evicted due to waiting on transportation. And no I don't have money for a bus pass and I know certain programs help if you qualify and it's not ideal with a autistic 5 year old and a 14 year old who randomly started having undiagnosed seizures and not having ANY family or friends just out here on my own and I'm all the kids have. It would be helpful if I had my car to attend appointments. With all this stress I have started having small heart attacks and small strokes. It's impossible because even if they covered the issue I have no job to even pick up the payments if it was fixed. Literally screwed me every direction. Soon homeless who knows if I'll be able to even keep my kids at this point.
Response from GWC WarrantyMay 30, 2025
Thank you for bringing this to our attention. We’ve escalated your concerns to our internal team for further review, and a representative will be reaching out to you directly.
Adela E.
I pay my fee month after month. I have yet to be reimbursed for my tow and rental. It is ridiculous to me that I have to fight to receive my money. Especially since I paid for a service. I am being asked to prove I indeed had my car towed. It's ridiculous. I don't ask the company to prove they are who they are every time I pay my bill.
Response from GWC WarrantyMay 30, 2025
We’re sorry to hear about the difficulty you’ve experienced. If you’d like to review the status of your claim or discuss the required documentation, please contact GWC Warranty at 800-482-7357. Having your VIN or Contract Number ready will help us assist you more efficiently.
Jasbir S.
Service bad
Response from GWC WarrantyJun 10, 2025
We’re sorry to hear about your experience. If you’d like to discuss the situation further, please reach out to our customer service team at 800-482-7357. Having your contract number or the last 6 digits of your VIN available will help us assist you more efficiently.
Kari
I personally feel like this company is a complete fraud! To much to go into but they were not helpful even though I had a premium package of coverage. The Toyota dealership that I had my van at even tried dealing with them for me. Would not go with this company ever again
Response from GWC WarrantyMay 30, 2025
We’re sorry to hear that your experience did not meet expectations. If you’d like to review your contract or discuss your claim further, please contact GWC Warranty at 800-482-7357 and have your VIN or Contract Number ready.
