As the automotive industry’s best-in-class used vehicle service contract provider, GWC Warranty has helped deliver a “No Worries, Just Drive” experience to more than 1.5 million drivers nationwide. With Day One, Mile One coverage drivers are protected the minute they drive off the dealer’s lot and GWC's nationwide network of service facilities gives drivers the freedom to travel anywhere worry-free. Ask your dealer about the best GWC Vehicle Service Contract (VSC) options for you and your vehicle
GWC Warranty (gwcwarranty.com) has 170 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
gwcwarranty.com
Website
gwcwarranty.com
Category
Insurance
Location
Norcross, Georgia
Listed on Five Star Index
2026
About these reviews
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The company replied to 79% of reviews.
Latest
Most recent review: October 2026.
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GWC is a scam extended warranty (service contract) with every possible legal out they can place in the service contract. They have disputed every claim I have had with them (4). All major issues that would cost over 3k to repair. having another one now where the parts they have sent (3) times have leaked and defective. Dont waste your TIME or Money with GWC.
Response from GWC WarrantyNov 10, 2025
We appreciate you bringing this to our attention. Please provide your claim number or the last 6 digits of your VIN so we can look into this further. Thank you.
HS
Harold Summers J.
Golden Motors Offroad located in…
Golden Motors Offroad located in Lexington, SC is one location that sells and honors the GWC warranty. I had to send my truck in for repair due to an injector failing back in June. They "fixed" the repair and got my truck back to me but within a week my truck started showing the same symptoms and the same codes were coming up again. I had it repaired again which was a headache in itself because they recorded the wrong information and was trying to charge me for a new case when they never resolved the issue the first time. After a back and forth with gwc and Golden motors they again repaired my vehicle with some additional fees but I didnt have to pay the deductible again. Again, after about a week the symptoms and codes came back again. Now Golden doesn't even want to look at the truck and wants me to send it to a Chevrolet dealership. The problem with that is that the labor rates at the dealership are different so while they accept gwc's warranty, I will end up paying much more than the deductible. You all should strongly consider cutting ties with Golden Motors. They market and advertise a full service shop which it is not. They are simply buying and reselling cars without making aure the vehicles they are selling are in good enough shape to be on the road. Doing business with Golden Motors has cost me thousands and the relationship you all have with them is a poor reflection on GWC as a whole.
Response from GWC WarrantyNov 10, 2025
We’re sorry to hear about the trouble you’ve had with your repair experience. While GWC Warranty is not directly affiliated with the repair facility, we understand how frustrating this could be. Our team is happy to review your contract and assist further. Please contact GWC Warranty at 1-866-949-5211. Be sure to have your VIN or Contract Number ready so our team can assist you.
JS
Jeric S.
Known to deny claims
When I took my car to the shop for a covered repair, they informed me that GWC is known to deny claims. Within 24 hours, my claim was denied. The point of purchasing a warranty is for peace of mind, and it is clear that GWC does not provide peace of mind and they will go to great lengths to deny claims.
Response from GWC WarrantyOct 30, 2025
We understand your frustration and appreciate you sharing your feedback. We know how important peace of mind is when it comes to vehicle protection.
If you’d like to review your coverage or discuss your claim in more detail, please contact GWC Warranty at 1-866-949-5211. Be sure to have your VIN or Contract Number ready so our team can assist you further.
EN
Eddy N.
I should have not bought this warranty…
I should have not bought this warranty !!!!
It seems like a good idea to help extend the condition of your automobile and costs.
It doesn’t work like that. The adjuster that is contacted from dealer or local repair look for ways not to cover parts ,cost and service with erroneous is excuses.
Zero value yes
Response from GWC WarrantyOct 30, 2025
We’re sorry to hear that your experience hasn’t met your expectations. We understand how frustrating it can be when coverage doesn’t go as planned, and we appreciate you taking the time to share your feedback.
If you’d like to review your coverage or discuss your claim further, please contact GWC Warranty at 1-866-949-5211. Be sure to have your VIN or Contract Number ready so our team can assist you.
KS
Kirk S.
Pretty much denied every bit of repairs…
Pretty much denied every bit of repairs but 1 part which was 10% of the cost basically. Rip off
Response from GWC WarrantyOct 30, 2025
We’re sorry to hear that your experience didn’t meet your expectations. Coverage decisions are based on the specific terms of each contract, but we understand how frustrating it can be when repair costs don’t align with what’s covered.
If you’d like to review your coverage or discuss your claim further, please contact GWC Warranty at 1-866-949-5211. Be sure to have your VIN or Contract Number ready so our team can assist you.
DJ
Devone J.
I’ve had one of the worst experiences…
I’ve had one of the worst experiences imaginable with GWC Warranty. They consistently try to weave and dodge their way out of approved repairs — using vague language and loopholes to avoid covering parts and labor that should clearly be included.
They blur the line between “like kind and quality” parts and cheap aftermarket or used parts, sourcing components from unknown third-party sites and individuals that have no verifiable reputation or legitimacy.
When you question them, representatives become defensive and rude, doing everything possible to delay or deny your claim until you either give up or pay out of pocket. They’ll make you wait weeks for parts, then suddenly “re-review” or “re-assess” your claim mid-process, conveniently pushing costs back on you.
It feels like a system built to wear you down, not to help. Every time something goes wrong, they hide behind corporate language while the real people — their customers — lose money, time, and peace of mind.
At the end of the day, the managers protect themselves, the agents act as shields, and the company profits off your stress. Nothing is what it seems with GWC Warranty.
If you’re thinking about buying one of their plans: don’t. Save your money or go through your dealership directly.
Response from GWC WarrantyNov 10, 2025
I’ve connected with our Claims Management team regarding your concern, and they’ll be reaching out to you directly.
KM
Kelly M.
Do not buy a warranty from this…
Do not buy a warranty from this company. They will do everything they can to deny your claim, regardless of the contract. They refuse to speak to you directly, despite being the policyholder. It makes any interaction far more difficult than necessary as they will only communicate with the repair center. Further, they ignore statements from service providers to support the basis of the repair and continue to deny in opposition to the contract Save your money to spend on your repair rather than giving them a dime.
Response from GWC WarrantyOct 28, 2025
We appreciate you bringing this to our attention. Please provide your claim number or the last 6 digits of your VIN so we can look into this further. Thank you.
BO
bojern
Worse experience ever
Worse experience ever and I am in my 60's and had dozens of cars in my life, DO NOT BUY FROM CARITE COCOA BEACH and DO NOT BUY GWC WARRANTY. The SUV I bought broke down (engine) less than 24hrs after I left there, Engine blew (Truck at Ford dealer). I was hundreds of miles away, stuck on the side of the highway. They gave me a useless warranty from another useless company (GWC) 30 days/3,000 miles. GWC will find any ways not to pay you, horrible company. Imagine your engine blew less than 24 hours from you having your 2019 SUV you just bought for $24,000 and nobody wants to take responsability. I bougth it on August 8, 2025 and on August 9, 2025 The SUV was done. Now 5 weeks later, they both don't want to spend a penny to fix the car.
Response from GWC WarrantySep 19, 2025
We appreciate your feedback. We understand how frustrating and stressful this must be. To have someone look into this further, please provide the last 6 digits of your VIN or contract number, as well as the best way to reach you. You may also contact our customer service team directly at 800-482-7357 for immediate assistance.