GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

H. J.
Jul 26, 2019
My eyes feel so much better!
My eyes feel so much better!
Response from GUNNAR OptiksJul 26, 2019
Hi H.j., We appreciate your business! We are happy to hear that your eyes have recieved the relief they need. Thank you, Team GUNNAR
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Douglas G.
Jul 26, 2019
Just what I needed
Just what I needed to keep my glasses clean. Spray for home. Wipes for on the go.
Response from GUNNAR OptiksJul 26, 2019
Hi Douglas, Great to hear that you are keeping your glasses clean with GUNNAR wipes. Thank you for being a customer. Team GUNNAR
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Islam E.
Jul 25, 2019
Great quality glasses loved them
Great quality glasses loved them
Response from GUNNAR OptiksJul 26, 2019
Hi Islam, Thank you for the review! We are happy to hear that you are enjoying your GUNNAR frames. If you need assistance we are here to help. Sincerely, Team GUNNAR
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Some G.
Jul 25, 2019
Glasses
Glasses? 5/5. Love these. But they totally ignore insurance. For my $300 purchase, I got $80 back from insurance, and that capped out my insurance for the year. I'd have gotten 2 pair of $400 prescriptions had I not wasted my insurance benefit on gunnar. When I asked which insurance companies they work best with, nobody had any clue or any desire to find out. If you're paying out of pocket, you'll have a great experience. If you're going to try to use your vision insurance, expect a 1/5 experience with Gunnar.
Response from GUNNAR OptiksJul 26, 2019
Hello Brian, I am very happy to hear you love our product. As for the insurance issue as discussed with you via email GUNNAR does not take or bill insurance directly so we are unaware of insurance coverage's or policies. We do know that most insurance companies do cover a portion of the cost. Also, due to HIPAA laws we are unable to contact insurance companies on behalf of a customer since we are not contracted with any insurance companies. The covered costs varies by insurance companies and each customers individual policies. Again, we are very sorry for any inconvenience this may have caused. Sincerely, Danielle Ades
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JP
Jul 24, 2019
These are my second pair of gunnar…
These are my second pair of gunnar glasses and I'm very happy with this pair. I have noticed that my eye strain has been fading and the fit is perfect and a different style is great for me.
Response from GUNNAR OptiksJul 25, 2019
Hi JP, We appreciate the feedback and your business. We are happy to hear that your eye strain is fading and the glasses are a perfect fit. Thank you, Team Gunnar
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Matt H.
Jul 23, 2019
Poor customer service
While the product I received the RPG glasses are great. They were shipped to the wrong city initially and when I contacted FedEx they said Gunnar could request a refund for the shipping and duty. I contacted Gunnar to get them to do so and they still haven't done anything about it.
Response from GUNNAR OptiksJul 29, 2019
Hello Matt, We are happy to hear that you have recieved your frames. We apologize that the service did not live up to your expectations. Here at GUNNAR, we want all of our customers to have a great experience. As we do not collect duties and taxes from the customer, and this is done directly with FedEx we cannot call and request a refund from FedEx. If you need further assistance we are here to help anytime. Thank you, GUNNAR Customer Care Team
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Megan K.
Jul 23, 2019
I ordered a pair of prescription…
I ordered a pair of prescription glasses, and made an error on the final order. The Gunnar team quickly help to correct the error and received my order error free! Thank you for amazing service and an amazing product. I love my new glasses!
Response from GUNNAR OptiksJul 23, 2019
Hi Megan, Thank you for the great feedback. Welcome to the GUNNAR family and enjoy your new frames!! Team GUNNAR
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Brian
Jul 23, 2019
Awesome glasses
Awesome glasses. Use them at the office everyday!
Response from GUNNAR OptiksJul 23, 2019
Hi Brian, We are extremely happy to hear that you are enjoying your frames. We appreciate your business. Thank you, GUNNAR Customer Care Team
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