Kevin C.
Got here quick, arm bent, nose piece crooked
Frames arrived in advertised delivery window, which is nice. Order confirmation email came after two ad emails a day or two after I placed the order which is a bit off putting. The glasses are solid, good frame, a but heavier than my first pair (MLG Phantom). My main issue and reason for the 3 star: bent arm and Bose piece is crooked on receipt. This is a brand new pair of glasses, in a pristine package, and even the shipping box was completely sound, yet one of the arms is bent and the nose piece is crooked. That's not ok, and if I wasn't able to bend the arm back and adjust the nose piece it would have been an immediate return. The reality crazy thing is my original pair had similar issues years ago when I first bought them, but I waived it off as I picked it up from an optometrist. Improve that QA please, these things aren't cheap.




