botterson
Items never shipped, lied about re-shipping.
Items never shipped (2x glasses) . When contacted about this they shipped me the wrong item and so I had to contact them again. They said they would correct this and ship the item the next day. They lied. I cancelled my order due this and now I'm combing my credit card statement to see if I was refunded. NOT RECOMMENDED! Edit- checked and see that they recieved the return on the 30th of last month. It's current the 19th and I have not recieved my refund. I'm an RN in the middle of a pandemic I just don't have time for this...
Response from GUNNAR OptiksApr 13, 2020
Hi Botterson, We're sorry to hear you had a rough time with getting your glasses. We will look into this and will have somebody reach out to you to confirm your refund has been processed! Thank you, Team GUNNAR




