GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

Jack S.
Apr 17, 2020
It was bad the first time and it's still bad this time.
I was asked via email to review my experience. It was negative because the product was of poor quality and gave me a huge headache in just a few minutes, but the website worked alright. Except now it wants ANOTHER review a few days later. I already did the survey. I just want to be done with Gunnar Optiks. They've delivered a subpar product and their survey system is badly implemented. Edit in response to the reply: No thank you. I'd prefer to just call this a loss and a lesson learned. I ended up adjusting the room lighting and using an app to filter out blue light, which will have to do.
Response from GUNNAR OptiksApr 17, 2020
Hello Jack, We're sorry to hear that you didn't enjoy your glasses. If you would like to reach out to our support team at [email protected] they can help with a return or finding something that will work better for you. Thank You, Team GUNNAR
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Nicholas P.
Apr 17, 2020
Everyday Computer User
I like them and being in IT and a gamer, these really help with clarity for gaming and eye strain while at work. Would definitely recommend! 10 out of 10.
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Brittney Q.
Apr 17, 2020
Definitely recommend!
Virtual try-on was really helpful online before purchasing. Shipped fast. Absolutely love the fit!
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David Y.
Apr 17, 2020
Great customer service and followup
Great customer service and followup. made sure to contact me for missing piece of shipping information.
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Benjamin P.
Apr 16, 2020
Wonderful experience shopping with…
Wonderful experience shopping with Gunnar–from start to finish, from website to product in hand.
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customer
Apr 16, 2020
Superb Customer Service
I was having difficulty understanding something on the website so I clicked the LiveChat thinking nothing would actually happen because that's usually the case on most website I visit with a live chat. NOPE! Jake Adams responded to me immediately and answered all of my questions with so much respect, professionalism and patience. After a long day of work, it was great to have an easy, positive interaction with Jake Adams. I look forward to receiving my glasses! Thank you, Jake Adams! (I want to make sure he gets all the credit for this post!)
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Jennifer S.
Apr 16, 2020
Love the glasses so far
Love the glasses so far. This is my second pair of Gunnars. I wish that GUNNAR would place in the description of all products whether or not they have any magnification. I have heard that there is some in all the products that are not prescription. After learning this I felt a little deceived because I did not find that information anywhere on their website. I would love to know if this is true and if so what level of magnification they use. This is why only 4 stars.
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michaelbolda
Apr 16, 2020
WE HAVE TRIED TO CALL CUSTOMER SERVICE…
WE HAVE TRIED TO CALL CUSTOMER SERVICE FOR A WEEK TO EXCHANGE GLASSES AND THE WILL NOT RETURN CALLLS. SCAM
Response from GUNNAR OptiksApr 16, 2020
Hello Michael, We are sorry to hear about all the trouble and that is not the experience we know our customers expect. We will do better and have someone reach out immediately to get this return done for you. Thank You, Team GUNNAR
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