GUNNAR OptiksReviews of gunnar.com

Very easy order process. I didn't know what the pupil distance was, but it wasn't hard to figure out. And you can ast your optomotrist.

Support was spectacular, but the only reason I had to contact them was because of issues I had with my order. Originally I accidently ordered the wrong skew of one of your glasses, but had already submitted payment for it, resulting in me having to fully cancel the order and issuing a refund. After that I ordered the correct skew, and was happy to see this order looked perfect, only to then get an email telling me my address was flagged and the item would not be shipped until I confirmed its destination. An email I received 2 days after I had ordered that my glasses weren't coming until the issue was resolved. Once I noticed the email, then I had to wait till Monday for a response from the team finally getting my order to shipping. Needless to say I was not happy with the amount of time, and added delay this entire process has involved me getting my glasses. Despite that when I was in direct contact with support staff everyone was respectful and quick with their responses. Especially the employee that handled my refund with my original order. I just wish that I had options to avoid some of the pitfalls I ended up in.

The advertisement is expert due Facebook. Transact allocate enzyme eye focus towards sunwear.

Terry was extremely helpful

I had a very disappointing experience with my prescription glasses. Not only did they take an unusually long time to ship, but when they finally arrived, they had the wrong prescription. To make matters worse, when I reached out for support via email, I was referred to the non-prescription warranty, even though my order was clearly for prescription glasses. This added to the frustration and inconvenience, and I’m highly dissatisfied with the service I received.

Was more than I expected. Very happy

The process of buying. The ease of the online system with its helpful tips was very user friendly

I liked everything; the glasses, the process, the websites. What I didn't like (and this is why there are only 3 stars) is the fact that it took a MONTH from the time I submitted my order until the day that my glasses were shipped, and there was absolutely NO NOTICE that it would take that long! It was probably somewhere in the VOLUMES of notices that flashed before my eyes, but it certainly wasn't obvious. If you had done a better job with that, I would give you 5 stars.