GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

Mack L.
Sep 30, 2020
Declining quality of glasses
I feel that the quality of Gunnar glasses has declined in most recent purchase. I bought a second pair of Onyx Intercept. My first pair is great but this time, the frame felt uniquely brittle. Also the lens does not sit within the frame correctly, as it seems to slide around unlike my last pair that I bought 6 months ago. I think the only thing that I do like is the quality of the lens.
Response from GUNNAR OptiksOct 22, 2020
Hey Mack, Thank you for reaching out here! I’m sorry to hear that the second pair of GUNNAR’s did not live up to the same standards as your first pair. We pride ourselves on the overall quality of each and every one of our GUNNAR’s. I have sent you an email and hope to hear back so we can work together towards resolving this issue for you! All the best, Kenny at Team GUNNAR
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Sherina S.
Sep 30, 2020
10/10
Fast reliable shipping. Ease of access to the website. Product is great other than the expected eyesore of adjusting to lenses.
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Justin S.
Sep 30, 2020
I received the wrong pair and have…
I received the wrong pair and have reached out to customer service and got a voicemail. I left a voicemail requesting a call back and have not received one yet. I like these glasses and they fit comfortably however they are the wrong level strength. I would happily change my review if I could get some feed back to resolve my issue.
Response from GUNNAR OptiksSep 30, 2020
Hi Justin, Thanks so much for reaching out to us here and letting us know! I'm really sorry that our team wasn't able to get back to your voicemail sooner. I just sent you an email regarding the steps to process an exchange to make sure you have the correct pair that work best for you :) We'll get it sorted in no time. Thanks, Natsumi
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Joshua B.
Sep 30, 2020
The experience was quick and easy
The experience was quick and easy. I would recommend GUNNAR to all my gaming friends
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B & S.
Sep 29, 2020
Great product. Great experience.
Great product. Great experience. These make a huge difference with all the added screen time these days. My five year old loves his Cruz kids Large and I love my Enigmas. Everything arrived fast and neatly packaged.
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Dashlane C.
Sep 29, 2020
As bad as it gets
As bad as it gets. Magnification completely wrong. Worthless.
Response from GUNNAR OptiksSep 30, 2020
Hello, We're very sorry to hear that you are having a bad experience with your GUNNAR glasses. If you would like, you can reach out to our support team who would love the chance to get that order corrected for you ASAP! -Team GUNNAR
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Giovanna B.
Sep 29, 2020
Amazing quality!
Excellent product and it really makes your eyes more relaxed for using the computer. The frame is sturdy and the lens are really high quality.
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Marco F.
Sep 29, 2020
Quick shipping
Quick shipping, extremely grateful!
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