Benjamin W.
So much more wrong than good
At first the UI didn't load correctly so my order had to be cancelled and refunded. Then I went through the process again and it worked. Got my glasses after two weeks of waiting and either Gunnar got my prescription wrong or the eye doctor did. The glasses results weren't better than my current glasses. On top of that, they look horrible on my face. And since they are prescription, there is no refund. Even a partial one. They can reuse the frames. But no. That isn't an option. My first experience with the company many years ago was great. A new company, not the corporate norms, and now they are just as pricey and painful to work with as the big company.