GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

Bill B.
Jan 2, 2025
Shipping code wasn't working and…
Shipping code wasn't working and Gunnars was able to get the code taken care of in a timely fashion. Can't wait for my glasses to show up!
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Brendan
Jan 2, 2025
Ordering was fast & easy.
Ordering was fast & easy.
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Ron
Dec 31, 2024
Ordering was quick and painless
Ordering was quick and painless
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Susan P.
Dec 31, 2024
Not fair return this time
I bought 2 pairs of glasses as Christmas presents for grandsons. They were way too small for their faces. I expected to be able to return them for 2 pairs that would fit them. But no. I could only get one pair because the price increased. Bummer as I am on SS income. I had to exchange for 1 pair then I bought 2 other pairs so I wouldn’t have to pay for more shipping
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Charlie
Dec 31, 2024
Easy to navigate website
Easy to navigate website
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Torrei W.
Dec 30, 2024
2 months to process order?!!
I really enjoy gunner style and quality. I ordered my first RX pair at the PAX 2019 event. I ordered a new pair for Black Friday11/18/24. I attached my Optometrist RX at time of order but got an email from support that was a fwd from a thread where Gunnar was reaching out regarding a yes/no question about my RX that for some reason was never received and caught in spam. I gave a response, 6 weeks later 12/30/24 I am just now getting an email update that my order is in route to be delivered. The point I’m making is the whole process took two months!! Why was the original order questions caught in spam? Is Gunnar mail domain reputation or DMARC the issue? Either way the whole process was slow and inefficient, sadly I will likely not order again.
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Laura
Dec 28, 2024
Nice glasses but added junk fee and lack of shipping notice
Glasses are nice but I wasn't happy that I had to pay $4 extra for "package protection". That's a junk fee that should be included in the advertised prices if it's going to be charged by default. Gunnar also didn't provide any status updates during the 19 days it took them to ship the glasses and didn't send the shipping notice with tracking # until 9 days AFTER the glasses had been delivered. I live in a multi-family building and don't know I had a package delivered unless I'm watching the tracking # so this package could easily have been lost or stolen.
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JESUS O.
Dec 28, 2024
Very good
Very good, they really have excellent quality and speed when it comes to shipping and delivery, thank you very much
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