GUNNAR OptiksGUNNAR computer and gaming glasses are engineered to eliminate digital eye strain and block blue light. Get rid of constant headaches, improve your productivity and gaming performance with GUNNAR Blue Light Glasses.If you would like any additional information, assistance, or need to reach out to our support team, please proceed to our contact page or email us at [email protected].
GUNNAR Optiks (gunnar.com) has 5,012 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kevin I.
I ordered during thanksgiving / Holiday season & amongst the California Fires. Terry from Customer service was courteous, informative and assured me on a timely fashion the status of my order. I am happy to have invested in these Amber glasses, I really have been enjoying the look and feel of them. They really do reduce eye strain if you work at night.
Bryan D.
Don't have my glasses yet after 45 days. Ordered without an issue, provided my Rx within 3 days. No updates provided till I reached out after 30 days from date of order. Told it would be 4-5 weeks from date of order not 2-3 weeks as quoted. I baulked at this and was told that was an automated typo and it was 2-3 days till they shipped. Waited 3 days, no contact by Gunnar. So I emailed again --- no response. 3 more days later told they shipped through an automated email. Shop.com had no updates at any point. I can only hope the glasses are better than the service used to create them. Hopefully I won't need to use the warranty, I can imagine already the frustrations.
Maria
very slow customer response and support to issues, especially to new customer trying out the product
Riley S.
Easy website, good descriptions and love your product.
Franny De la C.
Me llegaron unas gafas intercept , despues de 2 meses de espera, queria devolverlas porque me incomoda en la nariz y al ponerme en contacto con el servicio al cliente, me dieron una direccion de entrega y solo me dicen envialo ahi, no se preocupan por enviarte un recogida y llevo 5 dias tratando de ponerme en contacto con ellos y solo no responden mis correos es como si pasaran de mi, osea que se pasan la politica de garantia por el forr*.
Anonymous
I love your product and have another pair I bought off Amazon years ago that I still have and use, but it’s INSANE that I added a $45 pair of glasses and when I got to checkout it was $85 - charging $30 for shipping is just unethical, and I almost cancelled my purchase. In the end I bought a $10 case that I didn’t need or want to qualify for “free shipping”, but the obvious upsale has soured your brand for me. The product is good, the shady business practices are not.
Matt-
The glasses arrived when they were supposed to and the look and feel great.
Tighe L.
It took a very long time to get my prescription glasses. They were nice enough to ship them 2nd day air once they were completed. I actually got my insurance reimbursement before I got the glasses.
