Ro P.
She was very helpful.I didn't know how…
She was very helpful.I didn't know how to go about this at all.And she walked me through step by step. And is going to continue to help until it is resolved. Thank you so much

Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.
Guideline (guideline.com) has 371 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Ro P.
She was very helpful.I didn't know how to go about this at all.And she walked me through step by step. And is going to continue to help until it is resolved. Thank you so much
Stephanie B.
The rep I spoke to was very kind and patient. He didn’t rush to get me off the phone and I appreciated the help he gave
Danielle
Deven was incredibly helpful, patient and kind. Phenomenal customer service and ease of use.
Kenn
Addy was SUPER professional, knowledgeable, and pleasant
Mary
The representative that I talked to (I forget the name I’m so sorry) was amazing. Calm, attentive, and kind - that’s exactly what I needed when stressed about rolling my 401K over. Thank you x1000 for your support and kindness!
Jim O.
My question was answered quickly and the process was started
Mohamed
Maylin gave me amazing customer service and went above and beyond to assist me. We need more people who have passion like hers in customer service.
Merrit I H.
Guideline customer service has always been 5 star and my concerns are always addressed in a timely fashion