Amy
Amazing
Easy access to everything and any time I needed assistance with a problem the customer service was amazing! Highly recommend them.

Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.
Guideline (guideline.com) has 371 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Amy
Easy access to everything and any time I needed assistance with a problem the customer service was amazing! Highly recommend them.
Walidah H.
Professional and informative. The agent I spoke with went above and beyond providing resourceful documents to help assist with my needs.
Carlos R.
Excellent Thanks
Marlene R.
They explained everything in detail. Helped me discover what needed to be done. It was a great experience
Ellen Donohue D.
Liz is great She called right at our scheduled time and solved my problem with my 401 k rollover in 10 minutes
Wendy
Gabriel was very patient and helpful in getting my issue resolved. Great Customer Service!
Contact T.
The experience was very painless, the agent was extremely knowledgeable, patient, and thorough. The service itself is very good, they provide access to many of the Vanguard funds, the only issue I have is the high fees.
Rishav T.
Thank you for your help today. The person helping really walked me through each step and made it very smooth.