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Guideline Reviews | Read Customer Reviews of guideline.com

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IT & Communication
Guideline

GuidelineReviews of guideline.com

3.4371 reviews
IT & Communication
San Mateo

Directions Website

Guideline3.4

Reviews371 About Contact

Overall score

3.4 out of 5

Average

Average of 371 reviews

Distribution

5★55%
4★4%
3★4%
2★5%
1★33%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

guideline.com
San Mateo

About Guideline

Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.

Guideline (guideline.com) has 371 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: guideline.com
Website: guideline.com
Category: IT & Communication
Location: San Mateo
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Guideline reviews

Showing 203 reviews with 5 stars · Clear filters

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JT
Aug 7, 2022
Great solution for my small business
Great solution for my small business
Report
Qui
Aug 7, 2022
User friendly decision making for 401k
I like the way the site walks you through your options and deciding on your strategy for investing funds.
Report
customer
Aug 5, 2022
Great
Great! Easy.
Report
Audrey A.
Aug 4, 2022
The representatives are knowledgeable
The representatives are knowledgeable. I feel secure with my 401k being in their hands.
Report
Maggie Lang Fresh Tech S.
Aug 4, 2022
Very pleased with the whole package!
From an employer's standpoint: Great communication, supporting documents provided quickly and are easy to understand. Questions (few they may be) are answered quickly and always friendly. From an inventor's standpoint: Easy to check on transactions and make changes. Very pleased with the whole package.
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customer
Aug 4, 2022
Would Recommend
Well managed website with easy to use interface.
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customerMelissa
Aug 4, 2022
I just recently started the 401K plan…New client
I just recently started the 401K plan and so far so good…I honestly have no complaints and keep up the great work!
Report
customer
Aug 4, 2022
Very great tool
It is very easy to use guideline I can adjust how much I want to put into my 401(k) very easily it is also great with tracking all of my information I love getting the quarterly and annual he updates
Report

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