Sam
Addictive - Great service and convenience.
The facility, staff, and ease of use makes Guardian Storage a wonderful experience at a great value.
At Guardian Storage our mission is to be the premier source for self storage products and services. By utilizing the highest standards of design, development and management, we provide properties that consistently deliver satisfaction, value and peace of mind to our tenants. In doing so, we've created a company synonymous with quality, creativity, professionalism and excellence.We pride ourselves on providing exceptional customer service to ease you through any transition life throws your way. When you visit Guardian Storage you experience The Guardian Difference: Our People; Our Solutions; Our Safety; Our Expertise; Our Community Support; Our Environmental Responsibility and The Guardian Guarantee.
Guardian Storage (guardianstorage.com) has 196 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sam
The facility, staff, and ease of use makes Guardian Storage a wonderful experience at a great value.
Michael G.
Been with Guardian for almost 2 years . Haven't had any issues. Clean facilities, great staff, security is top notch. I have nothing bad to say about the company. Just a great company.
Debra
I have used the Fox Chapel Guardian Storage on two different occasions. Once when I was preparing to move from my home and wanted to store items I wanted to keep safe. The other occasion when I had to store a family member's household items. I made the arrangements and Guardian Storage saw that the movers had access to the locker and secured the belongings. I will always be grateful for their help, knowledge and friendship.
Ilia S.
So far I don't have complaints. The only thing is that the last time they raised the rent a lot. I don't think I will be able to afford it much longer.
E.L.
Great place to store anything. People are great. They are kind and courteous and helpful. Guardian Storage has good security. I have not any problems with their security. Their is one thing. The displays are the keypad to enter and exit are extremely,if not impossible to read, weather it be on a cloudy or sunny day. The lcd display need to be looked at or upgraded. Just because the gate opens(it could be another vehicle coming in or leaving), it doesn't mean you have approval to enter or exit. It is very difficult to read the display to make sure you have entered the correct code, and the gate is opening for you.
Karen B.
Hi, just want to first put in a 5 star for the property manager, Michael Murphy at the Bridgeville, PA facility. When the elevator in our storage building broke down when we were changing storage locations he was more than accommodating and extremely helpful. He did everything he could to offer help and assistance until the elevator was fixed. However, since this is feedback for corporate, I think for those customers who were directly affected and greatly impacted by no elevator for over 3 months should have been given a major discount for those months, or offered a month free rent for the inconvenience. It took MONTHS to get a functioning elevator to our unit floor. I think Corporate figured it would be too much trouble for disgruntled customers to move. Not a good service move if you want referrals from existing customers!
Response from Guardian StorageMar 12, 2015
Thanks for your review Karen! We're so glad that you had a great experience with our manger Michael Murphy. We just wanted to follow-up with you about the elevator issue and let you know that the delay in repair was due to the manufacturing guidelines from the elevator company and it caused great pains for our staff as well at our Bridgeville location. We hope that the rest of your stay with us is worry and stress free and that our customer service will continue meet your expectations. Thanks for being a tenant!
Victoria
It has been almost 1yr since we began our storage unit. I never worry about my items as they are safe and secure. The staff are wonderful, very kind, informative. The site is well maintained , clean , accessible dollies / carts for loading and unloading my items. Would highly recommend this location .
Michael
First the folks at Guardian are very helpful and always ready to assist you in your needs. Secondly, the facility is very secure and I always feel that my items are safe at Guardian. Lastly, the climate control system allows you to safely store items that would be ruined in an unregulated environment.