Guardian InterlockReviews of guardianinterlock.com

After attempting to setup an appointment with another company that was previously recommended and experiencing very poor customer service, extensive wait times on the phone and 3 rescheduling appointments, I decided to look into alternatives. The representative at Guardian immediately answered the phone and was very helpful and friendly. She even called me back to get my credit card payment when I didn't have it during our initial conversation. Her sincerity and professional customer service leads me to believe I will be treated like a valued customer of Guardian and not a "criminal" needing to comply with court ordered monitoring. I really appreciate this level of service and how it is making what would be a difficult time, very comforting and easy to process.

The representative I spoke with was very courteous, patient, and knowledgeable. She gave me all the information I could ask for, and explained in very plain language to ensure I understood. This is a very trying time in my life, but talking with my representative has boosted my confidence level. The reason I had to call I would not wish on anyone, however the information and conversation are the high point in my day.

I had scheduled with Lucia what I thought was an appointment for a new installation for Dec.31 at 1:30 pm in your Waldorf, Maryland location. I called back later in the day to make my deposit, only to find out that Lucia had never actually scheduled the appointment & that the Waldorf location was actually closed due to New Year's Eve. Heather was extremely patient, helpful, and understanding & got me Correctly scheduled for an installation and also thoroughly explained the process & all paperwork I would need to bring for the installation. She was super friendly & helpful throughout the entire process & is a huge asset to your company.

The customer service was great . Went the distance to help me and very professional at his job ... Thanks again..

Great service! She was very knowledgable and you could tell she knew what she was talking about.and most likely had a smile on her face! Every company needs people like this!

I would recommend Guardian if you want fast efficient service.

The person I contacted was very pleasant and helpful.

I was assisted by Trae Howard. He was very helpful and patient with finding me a location for install. He custom service skills were impeccable and he also had great attention to detail.