Heather H.
I was in a terrible mood (for obvious…
I was in a terrible mood (for obvious reasons) but the guy who installed my IID was very informative and took my attitude with a grain of salt. Even managed to make me feel a little better about the entire situation. His name is Kenneth Brogden and works at the Columbia branch.
Response from Guardian InterlockMay 1, 2019
We understand that it's not the most pleasant experience to go through, but we're glad to hear that Kenneth made the best of an undesirable situation for you. We'll be sure to pass along the praise.
