Guardian Interlock provides ignition interlock systems (also known as "blow and go" or "car breathalzyer" for people who need or want them after a DUI/DWI arrest. We provide high quality services and devices to make the process of installing and using an interlock as easy as possible.
Guardian Interlock (guardianinterlock.com) has 813 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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JONATHAN M.
The customer service was great! Answered all my questions and found different deals for me.
Response from Guardian InterlockNov 29, 2022
Thank you for taking the time to share your experience with Daniela! They will be pleased to know their exceptional customer service made you feel valued and important to us. This is what Guardian strives to be for our customers, and we are thrilled to hear that Daniela was able to make you feel this way!
DARIAN M.
Alberto Torres and Selena made my experience great the company needs a better system. I called for a week left voicemails got only three call backs out of the five calls. My last call back was Alberto and finally after a week he was the only one to actually do his job! I got an appointment set up he had Selena call me I got my code and FINALLY got my car unlocked. So I like to thank them they’re employees who actually took the time to listen and help resolve my problem. They should both get a raise customer service people are getting lazier as time goes on just tries to pass their job onto someone else. Not them. They listened took the time to do what they needed to do to make sure I got my car unlocked literally got me taken care of faster than when I was on hold.
Response from Guardian InterlockNov 23, 2022
Thank you for taking valuable time out of your day to leave such wonderful feedback for Alberto and Celina! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us and the Guardian community. We will make sure to let them know they are doing a wonderful job!
SABRINA S.
I cant tell you all how wonderful and helpful and easy it was to deal with this interlock agency!!😊
Response from Guardian InterlockNov 21, 2022
We’re thrilled to hear that Claudia gave you the stellar service experience Guardian strives to provide all our clients! We appreciate the time you took to leave this review. We’ll be sure to pass along your thoughtful words.
Jeff G.
By far the most helpful person and easy to talk to. Thanks for all your help Kalyn
Response from Guardian InterlockAug 3, 2022
Thank you for taking the time to share your experience with our Guardian Customer Support Expert, Kalyn. I have forwarded your review to our management team to recognize their outstanding service!
Lindsay S.
Great guys and amazing service! Anytime I had any issues Wayne was so incredibly helpful!
Response from Guardian InterlockJan 5, 2022
Thanks for letting us know about your terrific experience with our Colorado Springs, CO shop. We have local teams to assist our technicians, making sure that they have the tools and knowledge they need to expertly install and monitor your ignition interlock. We have forwarded your review to our Guardian management team in the region to make sure they know what a great job they do.
Jonathan E.
Really Professional, Ernie explains everything with detail really takes his time which is good. Great costumer service.
Response from Guardian InterlockDec 3, 2021
Thank you for the kind words! We’re so happy your visit at the McAllen, TX Guardian shop went so smoothly. I have forwarded your review to our management team in that area to recognize their outstanding service!
Karen R.
Honest and good customer service. He has always been positive and adapted to every time change I had. Have really enjoyed knowing him, he does his job very well.
Response from Guardian InterlockNov 10, 2021
Thank you so much for acknowledging our McAllen, TX shop. Our contractor partners are a huge asset to the Guardian brand. We will make sure to let them know they are doing a great job!
Nicole
My experience so far with interlock has been a good one considering the situation Ernest definitely goes out of his way to make you feel more comfortable about how to use the equipment.
Response from Guardian InterlockNov 11, 2021
Thank you so much for taking the time to leave us this amazing review. - Guardian