Guardian Interlock provides ignition interlock systems (also known as "blow and go" or "car breathalzyer" for people who need or want them after a DUI/DWI arrest. We provide high quality services and devices to make the process of installing and using an interlock as easy as possible.
Guardian Interlock (guardianinterlock.com) has 813 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAuto Parts & Wheels
Excellent
Auto Parts & Wheels · Redmond, Washington
Excellent
Auto Parts & Wheels
Excellent
Auto Parts & Wheels · Orlando, Florida
Excellent
Showing 148 reviews with 1 star · Clear filters
Felicia F.
They lied about the price .. even sent me an email stating how much it would be and Totally lied would not recommend.. AT ALL
Response from Guardian InterlockJul 26, 2019
Thank you for taking the time to bring this to our attention; we are looking into this matter and someone will contact you shortly to see how we can make this experience a better one.
Kristen
Don’t go to A 1 Auto Tech in Rock Hill, SC. Horrible customer service and terrible at the installation. Guardian over all is ok. All the fees and monthly service fees are ridiculous.
Response from Guardian InterlockJul 22, 2019
Thank you for taking the time to provide us with this feedback. We have escalated your concerns about our Rock Hill location for our field manager to look into, and someone from our executive management team will reach out shortly to see how we can best assist you during this time.
Roldee E.
The device is ok and the installing was good, but everything I was told over the phone was incorrect from what I was going to pay to what I needed to bring. Won’t recommend to anybody
Response from Guardian InterlockJul 15, 2019
Our sincerest apologies for the miscommunication with this account. Please know that the over payment has been credited back to your account.
Rachel C.
The machines are hard to use. Took 5 hours to install cause they were all dysfunctional. After finally installing left auto shop and still had a bad device. Got perm locked and couldn't start my car while getting gas had to be towed. Still waiting to be reimbursed. Had them remove device that day stayed with original company.
Response from Guardian InterlockJul 12, 2019
Thank you for taking the time to bring this to our attention; we are looking into this matter and someone will contact you shortly to see how we can make this experience a better one.
John N.
3 three scheduled installations. 1st couldn't complete. 2nd No one showed. 3rd....we'll see
Response from Guardian InterlockJul 3, 2019
We apologize for the inconvenience you experienced at your installation appointment. Someone from our management team is looking into this and will be in contact with you shortly to see how we can best assist you.
William D.
The divide it's not working properly. Please call me at 8139380010
Response from Guardian InterlockJun 6, 2019
We are sorry to hear that you are experiencing hardships with your interlock device. We want to be able to see how we can best assist you and get you back on the road with ease. Someone from our management team is looking into this and will be in contact with you shortly to see how we can help you through this difficult time.
Britton H.
They told me that they would send my interlock install papers to the dmv that day. I waited a day or so to go the dmv. After I waited for 30 min in line to get my license renewed they said the paperwork hadn’t been sent over, I called the reporting department and left a message and have yet to hear from them and the dmv still doesn’t have my paperwork. This is legal paperwork and a serious issue! Completely unacceptable and horrible experience! Should have chose another company that does what they say they are going to do!
Response from Guardian InterlockJun 3, 2019
Thank you for taking the time to bring this to our attention. Someone from our Executive Resolutions Team will be looking into this and contacting you soon.
Jon M.
I called the 800 number to set up appt for reset. The agent said my wife could drive over to the appt since I was working. She took off work to go to this appt today but the interlock location said that I had to be present. I'm really frustrated because this thing is already costing me more than I was quoted and now my wife missed work because your agent didn't know the rules! Thoroughly disappointed. This is a racket and should be illegal.
Response from Guardian InterlockJun 3, 2019
We deeply apologize for the confusion. Our executive management team is looking into this and we'll be in contact soon.