Stefan
Support is useless
Support is useless, sorry to say. When the question gets a bit technical, you get answers that are complete nonsense. Services work, but their support needs to get some serious technical understanding.

GTranslate is a website translator which can translate any website to any language automatically and make it available to the world!
GTranslate (gtranslate.io) has 135 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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IT & Communication · Miami, Florida
Excellent

IT & Communication · Tampa, Florida
Excellent

IT & Communication · Orlando, Florida
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IT & Communication · Brandon, Florida
Excellent
135 approved reviews, newest moderated first
Stefan
Support is useless, sorry to say. When the question gets a bit technical, you get answers that are complete nonsense. Services work, but their support needs to get some serious technical understanding.
BetaNews
worst support ever. will not recommend this at all. their support does not have any technical knowledge at all.
Loren Edward Taylor W.
I have found this to be helpful for messaging, optimization and marketing. I have seen some pretty awful reviews which i find confusing. I ave used GTranslate for over a year and found it to be very effective, professional and solid. When I first set it up, Customer Service was in touch and helpful walking me through. I use this for clients as well as our main site as well. I find it to be a great tool, app and way to connect our messaging to other languages effectively.
Ideamedia
platform has been hacked and compromised. Since 28 November i detected an attack, now i get porno links on my translations inside the platform, but the support did nothing about it. Already i posted a lot of times, but support didn't fix it and simply ignore it.
Luca S.
The concept is good, but too many technical issues definitely cause more harm than good. All of the translated subdomains are unavailble at least 50% of the time, causing your website to be penalized on Google Search, which makes this service harmful instead of being a way to attract foreign people from all around the world. The Support Team is quick to answer, but rarely provides an effective solution to your problems, and they notice issues only if you report to them. For example, if they happen to "forget" to update their SSL Certificates, and therefore all your subdomains lose HTTPS support, if you don't notify them about this, rest assured your translated pages will be unavailable forever, or at least until you check them. As webmasters and content creators, we need efficient and stable systems, to focus on important projects, we can't waste our time checking the translated pages every day and spending time to contact the assistance all the time. I'm sorry, but I have to tell people to stay way from gtranslate.io, it's completely unefficient and not technically prepared to prevent basic/common IT issues. Review coming from a customer of gtranslate for over 5 years.
Tulio A.
Premium Plan with wasted time customer service asking for access to FTP, not troubleshooting samples, not logs reviews etc...
M A.
technically inept- arrogant customer service and owners!