I am really very dissatisfied with your service. I asked last time why my translation is suddenly out of order and every time during the weekend and on Monday and you cannot explain this, which is quite strange. Now it's out for the umpteenth time. I will also write about this on trustpilot and all other platforms if you do not come up with a good solution and a normal answer instead of sweeteners
FF
Florian F.
support is not helpful at all and even…
support is not helpful at all and even rude. Their errors are "my fault" and I should either contact LSCache support (which by the way has MILLIONS of users) as its my fault im using it and not their buggy software. They even went so far to claim I should simply not use any language with RTL as its seemingly not working. Holy hell that company has the worst support ever.
Instead of fixing their bugs? Well you can also not use this translation language............
AL
ALAN
DO NOT WASTE YOUR MONEY ON THIS SERVICE
After using it for months, I can confirm all the negative reviews and I'm incredibly disappointed—I'd rate this tool zero stars if I could! It's utterly useless. Please, don't waste your money. Trust those who've already tested it and regretted spending on it.
The customer service is ineffective, and the developer's attitude is downright rude. What a shame!
Why throw away your money? Let me clarify.
Setting up the software often leads to problems. If they occur (which happens most of the time), be prepared to fix them. If your website remains unscathed, consider yourself lucky!
To reap the benefits, you must submit the translated pages to Google for indexing. If you skip this step, it'll be futile. But there's a catch.
Google either doesn't index them at all or only indexes a tiny portion, rendering it useless. This app is ineffective. The reason, as confirmed by the developer, is the poor translation quality. I confirmed this issue with my native language. Consequently, Google finds the translated pages uninteresting, refusing to index them, making them invisible.
This software is utterly worthless. It might even harm your website because Google could interpret the poorly translated pages as subpar content, leading to potential penalties. Essentially, you're paying to have your website penalized by Google!
If you encounter this issue, they might initially claim that Google takes time to index pages—fair enough. But if you bring it up again after two months, rendering their excuse invalid, they'll offer to translate the pages for an additional fee! Unbelievable. You're already paying for a useless service, and they want to extract more money from you.
In fact, using this service had a negative impact. Despite my default language being English and 99.9% of my customers originating from English-speaking countries, this software didn't attract new customers. Instead, it damaged my SEO with poorly translated pages, causing website disruptions that took a week to rectify. Trust those who've tested it—this software is rubbish. It employs the free version of Google Translate, known for its inaccuracies. It's almost 2024; they could have used AI or any better translation software which is mandatory for this kind of service, but I suppose that wouldn't be as profitable for them. Hence, they continue offering this awful and worthless service. DO NTO WASTE YOUR MONEY
FU
Fahad Ur Rehman K.
Worked like a charm for me
Worked like a charm for me, what other expensive plugins can't do, this plugin is doing in just a few clicks.
AE
Arabic E.
I’m really impressed with the quality of the plugin and support
I spent a whole year trying out plugins, and that’s what I was Facing:
1- The size of the database increased.
2- Difficulty in using plugins that require a lot of experience.
3- Dublcite the media.
4 – Some problems for which we or plugin support could not find a solution
5 – Premium support does not respond even after 15 days
6- The prices are fantastic, reaching $1,500 and more.
These problems were really disappointing. I wasted a lot of time searching until I found the gtranslate plugin that solved all these problems, as I really found what I was looking for.
I will tell you about my experience with gtranslate. I found:
Translating quickly is easy because the application is linked with Google Translate and many other translations such as Microsoft and others.
It does not affect the database at all or the size of the files in memory or storage. They are still the same size because there is a translated copy on gtranslate plugin servers.
I have never encountered a problem without finding a solution that was incredibly quick in a few minutes in a live chat with Suzan 😊, with support responding within a few minutes.
Compared to all these features that I discovered while using Plugin, the prices of their services become very simple.
I would like to thank the creators, developers, and support of gtranslate Plugin. You have provided the best in translation. I recommend everyone not to search or try many Plugin translations. This is the best Plugin after researching for a whole year and trying most Plugin translations.
I wish you more success
AU
Arvind U.
They are Blocking Robots.txt.
After having spent some time utilizing GTranslate's services for translating my website, I've come across some potentially detrimental practices that I feel need to be brought to the attention of potential users. It is my sincere hope that this review provides some valuable insight and helps fellow web administrators make an informed decision before opting for GTranslate.
When I first began using GTranslate, I was initially satisfied with its performance. The translation quality was decent, and it appeared to be a quick solution to making my website accessible to a broader audience. However, the issues arose a week into its use. To my dismay, I discovered that GTranslate had blocked the robots.txt file.
The implications of this are far-reaching. The robots.txt file plays a vital role in determining how search engine crawlers navigate your website. By blocking this, GTranslate essentially renders all your translated content unindexed. This means that all the content that was previously available and indexed by search engines will be removed from their listing. This can negatively impact your website's SEO ranking, making your content harder to discover organically by the international audience you were trying to reach.
One might wonder why GTranslate would implement such a practice. From my observations and understanding, it appears that this is an attempt by GTranslate to reduce the load on their servers. As users access the translated content, GTranslate's servers are hit with requests, potentially without them having a clear picture of the user profiles involved. While this is a logical server management strategy from their end, the ramifications for website owners are far from beneficial.
In my experience, the blocking of the robots.txt file resulted in significant losses in traffic and adversely impacted my website's visibility. This was far from the outcome I had envisioned when I decided to use GTranslate to make my site more user-friendly for non-English speaking audiences.
So, to any fellow website owners considering using GTranslate's services, I urge you to think carefully. While it might initially seem like a good solution for translation needs, the repercussions on your website's visibility and SEO are significant. If you're keen on maintaining your website's health and digital footprint, you might want to reconsider using GTranslate. It may save you a lot of trouble in the long run.
SI
Simon
Get all for free. LOSE ALL bar one, when you pay. It's backward.
It's alright. If you want them all for free, and you are not bothered about super-accurate translations, it's the one to go for.
If you need 4-5 or so languages, it's ideal.
If you want that, but need to be able to edit one language, it's BAD.
We fell into a trap. Or what felt like a trap.
We paid for a monthly account, and edited Italian, but we got a warning when someone went to look in German and it threw an error about payment.
Yes - if you get the free one - you get them all.
If you pay, you LOSE them all, bar the one you want to edit the translation.
It's backward. Not impressed, but sticking with it... for now. But be warned!
Support is there on Livechat. This is ok.
But the pricing structure on further inspection, is really wrong.
All free.
ONLY ONE if you pay. Huh?
JO
jordy
And so they got another one 1 star
And so they got another one, one star.
Useless helpdesk service.
15 days trial - it was all about fixing bugs as the application is not ready to work instantly.
Then when they finally got it working I had to pay.
Did not have much of a trial like that. So I asked for an extensions as I want to experience first if it really is working properly.
They said 15 days trial is only for new subscribers.
Well TRIAL is a trial, time to use it and see how it all works....if the trial is not working you still owe me a trial so I can make an informed decission.
Total lack of service here. No wonder all those one star ratings.