Garden State Tile Reviews | Read Customer Reviews of gstile.com

Garden State Tile Reviews | Read Customer Reviews of gstile.com

Garden State Tile reviews

758 approved reviews, newest moderated first

CRAMER C.
Nov 10, 2019
Knowledgeable
Knowledgeable, helpful staff
Response from Garden State TileNov 10, 2019
Thank you so much for the great review. We appreciate your loyalty and are happy to service all of your customers with their design selections.
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ERNIE NORENE B.
Nov 5, 2019
Excellent service very knowledgeable…
Excellent service very knowledgeable staff and superior quality.
Response from Garden State TileNov 5, 2019
We appreciate the 5 stars and love that you were so happy with the service and quality of the products. Thanks for taking time to let us know!
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THERESA/PETE P.
Nov 5, 2019
Great to work with
Great to work with. Very helpful and helped me in the decision making process. Got product in right away once ordered.
Response from Garden State TileNov 5, 2019
Our goal is to help and guide you through the renovation process and hopefully make it a little easier, and it seems like we did just that! It is also great to hear the product arrived on time to avoid any delays. We hope you love your space and also like to see pictures of the finished area so we can share on social media. Please be sure to stop by the showroom and share them!
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EF
Nov 5, 2019
If I could give more stars I would !
If I could give more stars I would !! Very happy with my choice that Glen helped me with. I told him my style and he showed me exactly what he thought I would like. Will be going back next year to Glen for the other bathroom tile.
Response from Garden State TileNov 5, 2019
Glen has been a part of Team GST in Wall for over 17 years and his knowledge on the product is second to none. We love that you will be coming back to visit, we appreciate the loyalty and repeat business. We will be sure to let both Glen and his manager know you had such a great experience!
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PETER KAREN B.
Nov 5, 2019
Most excellent service by our advisor
Most excellent service by our advisor, a pleasure to work with Karen and Peter Brady
Response from Garden State TileNov 5, 2019
How awesome to hear this! We appreciate the review and hope that you come and see us again!
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CHUCK&GERRI W.
Nov 5, 2019
The tiles them selves were very good…
The tiles them selves were very good quality but unfortunately they didn’t arrive in a timely matter and I had to go back several times
Response from Garden State TileNov 5, 2019
Many apologies that there was a delay in getting the material to you. We do try to make sure we meet the expectations of both the quality of the product and the timeline, and sometimes things do happen and we don't do that as well as we would like. We hope that you give us another opportunity to get it right the first time. Feel free to contact me with some additional details if you have time so that I can make sure we address them so that it doesn't happen again. My cell phone # is 609-505-0939 or you can reach me via email @ [email protected]. I look forward to hearing from you.
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EASTERN S.
Nov 5, 2019
GST have great product selection and…
GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or quoted to my client- unfortunately. The staff is friendly, and helpful. However, staffing has had a lot of ongoing turnover challenges which can cause a lot of delays in getting correct information, details, deliveries. Remodeling is always dealing with someone's deadline, so that can be an issue at times.
Response from Garden State TileNov 5, 2019
Thank you for taking time to let us know where we have let you down. We are striving to make each transaction the best it can be and are working hard to get there. We appreciate your loyalty and all of the business you give us, and be assured we are focused on getting the right staff to make sure that happens soon.
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SCOTT D.
Nov 5, 2019
Very pleasant to work with.
Very pleasant to work with.
Response from Garden State TileNov 5, 2019
Love the 5 star review! Thanks for allowing us to help with your renovation project.
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