G-SHOCKReviews of gshock.com

My $350 GG-1000 1A watch, fogs up in 45 degree weather. I will have to pay to get this fixed, after wearing for 4 months. I received it as a gift, getting it returned will not be easy. I have read many issues regard this, with G Shock. I will never purchase another one.

Amazing!! I always knew that G-Shocks were hearty, that’s why I bought one for my farmer-husband, but WOW so impressed! Today he had to assist a calf birth and had no time to remove the watch before he had to go elbow deep up a cows fanny! After the 30 minute muff dive the watch still worked perfectly! (Albeit a little smelly!) 10 points!!

I purchased my G-Shock S-Series CLEAR/RG RESIN I explained I wanted a hardy watch for swimming at no time was I told the clear resin band would discolour, under three months the watch was orange dirty colour, I took back to Jewellers and they sent to company with which they said no, very disappointed I would not buy I do not recommend!!

Seriously disappointed with the lack of post-sales support from G Shock. I can't think of another company with such poor support. I bought a brand new $500+tax GBDH-1000 from your website a few months back. The watch has given me nothing but problems since... Getting it to connect to my phone's Bluetooth is a daily challenge. Fitness tracking, ditto. It also routinely shows my heart rate at 220bpm. Now, one of its buttons does not work, and Casio is telling me to pay to ship it to a 3rd party service center to be looked at. They have refused to provide a shipping label. Why do I have to pay to fix a faulty product that I spent close to $600CAD on?? I own 5 G Shock watches. If this is the level of service that I can expect when I run into a problem, this will be the last CASIO product I'll ever buy. Terrible... Maybe I should have stuck with Garmin??

Almost impossible to use in real life. I have bought a g shock 5611. Spent over an hour just trying to set the time. The instructions it comes with are completely useless, go to you tube for fractionally better instructions but still terrible. You can’t set any function if it is around 4pm or 20 past the hour as the hands cover the function screen and you can’t move the hands away from the screen. The buttons are incredibly fiddly to push. I honestly cant think of one positive thing to say about this product

I have been really happy with g shock over the year got my first gwg 1000 mudmaster absolutely love it. Watch arrived today and I can't believe how bad the GBD-H1000 build quality is I was expecting the same build quality as my gwg 1000 mudmaster I am disappointed not a high standard that I expect from casio. The watch feel so light wait it like you have not even got a watch on at all. I was just looking for a heavy more tough quality watch like I am use to from casio I feel this will be my last casio for me. I think I get what I pay for if you are looking for great out standing standard of watch stay with the rangeman or mudmaster range.

I bought a Casio G Shock Mudmaster at REI in October. $380 for a plastic watch but I loved the design. Within a month I noticed it misted up after a shower. It would clear quickly but is still unacceptable for a watch that's supposed to handle being covered in mud. Then I noticed it had lost nearly 5 minutes, and then more. I usually set my watches a few minutes fast so I figured it was trying to synch with Pacific standard time. Wrong; it was just slowing down. Then it just stopped working. Most likely the battery but I never used any functions except the backlight on a few occasions. At that point I realized I'd purchased a cool looking plastic toy. Luckily REI has a great exchange policy so it was returned. Lesson learned.

Don’t ever by a G-Shock Mudmaster. After paying £300 within a month the clock face misted up in cold weather, the battery died within 12 months and now the time doesn’t work. They are by far the worse watch you can buy. Customer services and the warranty are completely pointless, no help whatsoever.