G-SHOCKReviews of gshock.com

hands don't match the time I loved my G shock until the hands started not matching the digital time. there's no way to align them. I've been in touch with customer service and I'm not impressed. The repair "engineers" have some sort of system where you have to jump through hoops to send your watch back for them to have a look at. I bought this watch specifically to help with my ADHD symptom of time blindness and it worked really well until it didn't, only a few months into owning it. Now I have to jump through hoops to get the watch sent back to "engineers" (in reality they're watch technicians) and it's unlikely I'll remember to get round to sending this back. You have to print out a form (because their internal tracking is offline at the moment), make sure to print out the original receipt, and then package it up, send it back through the post. I feel like with such a new device, this should be effortless and customer service on faulty goods has moved on from the dark ages of jumping through hoops. These days it's more usual to have QR codes for label-free returns. The marketing for G shock is rather aggressive (I used to work in marketing and can recognise the tracking cookies, etc) but their customer service doesn't seem to back up their eagerness to sell high numbers of watches. Also, I've not had a casio watch (and I've had many over the years) fail like this on me, so I don't know what's happened to their QC, but it seems to be suffering... Stack 'em high, sell 'em cheap, I suppose... Your Order #000238161 Placed on 17 Feb 2024, 19:00:34

Love my gshock steel 300. Analoge hands dont match digial readings. Been into shop to try amd resolve it but they couldnt adjust it. So dissapointed

Great watches....just don't waste your money on the GPR-H1000. It is not very smart, doesn't maintain a smartphone connection and the sensors are useless if you are tattooed. And don't bother trying to get support as Casio make it as difficult as humanly possible.....

So disappointed in my g shock watch last one time change now won’t reset tryed everything what a terrible way to set the time 🙁🙁☹️

April 17, 2024, I bought the new G-Shock GPR-H1000. At first, I loved the watch. It does amazing things, one of which, is the vibration alarm. However, after my GD 350's vibration alarm broke after a year and a half, I decided to use the BEEP notification. However, the BEEP function does not work. Unbelievable! What really irritates me is that I have to send the watch to G-Shock for them to fix the problem. I have to pay shipping to get it fix! It will cost me money to get a $500.00 watch that I bought on April 24, 2024 fixed! So I set the notification function to VIB. I'll workaround the broken BEEP function. Don't waste your money on fancy G-Shocks; the function seem to break not to long after purchase. Stick to the Casio F95W. It's less that $20, so when it breaks, you have not lost much.

I have a Pathfinder that was 5 years warranty and it has 15 now working fine with same battery, but recently started to lose charge so I used to leave it charging for a while under an electric LED or sun light but after several days the warning of LOW charge showed up again, but this and last time the screen become dark brown and no numbers or letters can be read on the seen. I want to repair it if possible as I love it, please send me instructions where to send it. Thanks, J Diaz

My best friend got me a Casio G-Shock GBD-H2000-1A9 after our conversation about becoming an athlete and he recommend G Shock which i can literally boost of to be the best when it comes to timing for athlete with the other performance tracker, Gps, and bluetooth features it got super reliable and recommended

All of you writing bad reviews; when you go bargain hunting on eBay. Jomashop, Amazon etc. you're most likely getting a refurbished, returned, damaged, or even a counterfeit or replica and not even realize it. That not casios fault, it's your own.