GruvReviews of gruv.com

Amazing job!! Super professional! Did everything I asked for! Could not have imagined a better wedding and a better party all because of them!!!

Good. Stuff comes at good time. I ordered three things during there competition with prime days. All came in good packaging no different than Amazon.

Awesome experience! Received my steelbook of The Fog with no damage. Very well packed (unlike other retailers). I have ordered a number of things from Gruv and have never been disappointed. Plus free shipping!

Placed an order during the Black Friday sale. Arrived quickly and well packaged. Very happy customer here. I’ve never ordered from them before and the reviews didn’t seem good. I went with it since they use Shop. I’ll certainly buy from them again.

Good selection with great prices. Free shipping.

Not sure what all the hate is about. Great prices, and the customer service is excellent. I recently ordered three 4K discs, two of which were lost by USPS. I used their Contact Us form and received a reply within 30 minutes, and they replaced my discs right away EVEN THOUGH IT WASN'T THEIR FAULT! Top-notch, and I'm happy to order from them directly or at their eBay store any time.

I've always had good experiences with Gruv. You're actually buying from Universal (Warner) Home Entertainment's online retail operation hence why almost all of the film titles available are Universal/Warner Bros. So far, I've placed seven orders each worth $100+ since August 2023 and never had any issues with shipping. Every order shipped standard USPS Media mail and usually arrives between 3-5 days halfway across the country (they say standard free shipping is 7-10 days). They have great sales events every month (2 for $12 blurays, 3 for $15.99 blurays, $5.00 blurays, etc). A great way to grow your media collection at home. Now since I believe there's always room for improvement, these would be the minor issues I'd be critical about purchasing from Gruv.com. First, the shopping cart is a bit clunky. It's difficult to see how many qty you're actually ordering, and i've accidentally ordered double titles on one order during one of their sales. Not a big deal so I kept the copies to gift to family. Second it seems that once a title sells out, it's not likely that it'll be immediately restocked or even an ETA which is a bummer, especially for popular titles during sales. Third, the shipping status under your past orders page seems to be really slow at updating, with no link to the order tracking number (you have to keep an eye on your emails, and look for the USPS tracking number near the bottom of the email footer graphic that's not linked to the USPS site, so you have to copy/paste). Besides those minor issues, I wouldn't hesitate in making further purchases from Gruv being a passionate movie watcher and collector.

Gruv is an excellent site with prompt delivery and customer service. All of my orders have been delivered within a few days with no problems. I did have to do a return one time but that was because of my own error, and they took the DVD back and even credited my account for the return postage.