Grow Light Central Reviews | Read Customer Reviews of growlightcentral.com

Grow Light Central Reviews | Read Customer Reviews of growlightcentral.com

Grow Light Central reviews

172 approved reviews, newest moderated first

Steve M.
Aug 25, 2022
Quick shipping
Quick shipping, solid products, I would shop here again.
Response from Grow Light CentralAug 25, 2022
Ty Steve and it would be my privilege to serve you in any way I can
Report
Joseph M.
Aug 23, 2022
Won't issue refunds so no point in…
Won't issue refunds so no point in using this company for anything. They have no customer service
Response from Grow Light CentralAug 23, 2022
Hi Joseph. As explained through email and on our website we follow the manufacturer's return policy just like other reseller's of the same machine (and most equipment used in this industry). I am sorry the resolutions we provided were not acceptable to you.
Report
Hunter W.
Aug 11, 2022
Two thumbs up
I’m the skeptic. Let me tell you that the quality sells itself, but the level of care and service that comes with the company is top notch. I got an Optic Slim 500s, immediately my plants doubled, I really can’t wait to see the final results. The light is gorgeous and I highly recommend Growlightcentral !! I’m a very happy customer
Response from Grow Light CentralAug 11, 2022
Ty so much for your review Hunter. And ty for your repeat biz. And I'm really glad the Optic 500S was a good buy for you
Report
Drew A.
Jul 29, 2022
Very REAL people
Very REAL people. I thought I had a mistake with my order so I emailed and received a reply IMMEDIATELY. You guys ROCK.
Response from Grow Light CentralJul 29, 2022
Ty very much Drew. Yes we are very real people. Also helps that the owner (me) refuses to give up the customer service to an employee :)
Report
Herbie M.
Jul 28, 2022
The online process was seamless
The online process was seamless, once I had placed the order I received a phone call asking me if I received everything I needed and asked if I needed support for the filters they require. The gentleman was very professional and polite. it was refreshing
Response from Grow Light CentralJul 28, 2022
Ty Herbie. It was a pleasure speaking with you. Ty much for the review.
Report
Scott M.
Jul 26, 2022
Excellent customer service! product arrived a lot quicker than expected. They took every effort to make sure the customer was happy.
Excellent customer service!
Response from Grow Light CentralJul 26, 2022
Ty very much for your review Scott. We hope to be able to serve you again soon.
Report
Cleo A.
Jul 25, 2022
super happy with the customer service
had an issue with a timer not being available after thinking it was, just to have the team kick some ass and made it happen. saved me a lot of grief. 5/5 stars
Response from Grow Light CentralJul 25, 2022
Ty Cleo. haha. We're ready to kick some ass anytime
Report
Kevin C.
Jul 21, 2022
Problem with a GrowLight
Had a problem with a led grow light I bought from here several months back. Needless to say the light did fine for awhile then started acting up. I emailed the manufacturer numerous times before I got a reply that my emails were being sent to a junk folder by mistake and that they’d send out a new dimmer switch. Got the switch and installed it and the light started acting worse. So sent email after email since apparently they go to the junk folder hoping to get a reply. Finally I decided to email GrowLight Central about my issues and if they could possibly help me get it resolved. Anthony replied back very quickly and asked for the serial number of the light. Sent the pic and next thing I know I have a new replacement on its way.3 days to be exact. He also finished with saying that next time I have an issue go to him first. If I would’ve done that to begin with I would’ve had my problem resolved about 4-5 days sooner. So lessons learned. Contact GrowLight Central first with any problem you might have from a product you purchased from their site and secondly just purchase my products from them so I can utilize their great customer service and great prices.Old school American service from a fantastic company.
Response from Grow Light CentralJul 21, 2022
Hi Kevin. We try hard to offer the level of service we would like to receive in our personal lives. Ty for recognizing that. It was a pleasure working with you to resolve.
Report