GrowJoyReviews of growjoy.com

I should have learned my lesson by the terrible service from last year but I thought maybe they had fixed their issues and I will give one last try and order a single plant this ‘22 season. The plant said to be shipped the week of June 12th on the website so I patiently waited until June 28th and sent an email following up on the order. The person who wrote back was not apologetic and gave a very short response saying they are just now starting to ship their preorders from fall ‘21 and basically I need to wait until it was my shipping turn. At the time it was almost July! You do not ship plants in late June and July! It’s setting up the customer to have stressed and dying plants. Once again I am trying to be patient waiting for my one plant to arrive and sent another ticket to follow up and still no response. My growing season is short, we at times get our first hard frost in September. This is ridiculous and on top of that they raised their prices for their plants and shipping and the service is terrible. It’s now mid July and I still do not have my plant. If it is not shipped by the start of next week, July 18th, I want a full refund. My order number is KDB3220024232 for a tropical milkweed which is an annual that I will have maybe two months to enjoy if it arrives next week. Extremely disappointed. - Jordan Allen

I purchased 3 Midnight Marvel Hardy Hibiscus plants for $56.85 on FEBRUARY 8th with an assigned shipment date of the week of June 12th. Today is June29th with NO PLANTS! They have had my money for 4 months!! I completed a form to inquire about where they were, but to-date have not received a response. Grow Joy has very poor communication abilities. If I wasn't to receive my plants on time, I should have received a phone call, or an email. Now it is almost July,and I ordered in February, and still no plants!!!

Same as all the others . Get no e-mail response. Ordered plants in March with a week of June 12 shipping date. Have heard nothing. Order number 558926.

I ordered Astilbes and have not received them. They were ordered 2 weeks ago. I’m concerned if I do not receive them soon, it will be too late to plant them.Ok

I have spent a fortune with this company and Grow Joy has yet to ship my plants. I have submitted 3 tickets for Orders 565852, 568218, 572943 and have yet to receive one reply! I am very concerned that this may be a scam as there is no phone number to call to speak with customer service. I will most likely never buy from them again.

I have the same issues as others. Past years have been great, but where are this year’s plants? Our planting time is well past. My last email to them was not answered. Orders say shipping June 12-28. These dates are ludicrous. Order #s 519149, 514685, 575715

This is the worst place to get anything from. IT’S A SCAMMMMM… do not order from here. I’m a caregiver and my client was really sick and she forgets things from time to time and she made a mistake with an order and these people won’t even reply back or call her. This is an elderly woman we are talking about Grow joy should be ashamed of yourselves. I will keep spreading the word. Orders

2 years in a row I ordered French Tarragon! This year again they screwed me! It didn't look healthy so they didn't ship it! Took forever to respond to my ticket! Now again I have purchase points! I don't think they have it at all!! Going to file a fraud complaint!