GrowJoyReviews of growjoy.com

In 2022, I ordered a Aconcagua pepper plant from this company. After investing the time to grow the plant…turned out it was just a regular green bell pepper (which i do not like having in my garden) I emailed a complaint and they gave me enough “reward points” for 2 free plants. So this year I ordered a cucumber plant and another aconcagua pepper plant. I was shocked to see that shipping for 2 plants was over $15. I went through with the order but felt stupid since I could purchase a pepper and a cucumber plant from my local markets for half this price (so I’m actually paying double for something that was suppose to be free) Now its the end of June and I’m realizing they DID THE SAME THING AS LAST YEAR!!! My “aconcagua” pepper is again just a regular green pepper plant. I will never give this company my business again.

Poor QA, substandard product. this was 4-5 months early order. Did not ship all and 2nd shipment was pathetic plants. order number is 596996. Please dont make this sound as if a total surprise. Your staff was made aware last week. I sent photos of pack list showing your staff short-shipped, and photos of these plants. They refunded for the plant not sent and said "sorry". that was it.

This place is a disgrace! Plants were practically dead when I got them. The calibrachoa were dead by the next day. I'm still waiting on a rooted plant that was supposed to be shipped before Easter 2023. Still no word on it!! I will never ever again order. These plants looked like they belonged on Walmart's clearance/disposal rack!

I simply want a refund for plants not available. Unable to talk to anyone. All numbers disconnected. Website sucks. They give you credit points that you can't use. Order # 475914 they say it's resolved but we'll see in june.

I placed an order on 08/31/22 and as of today have not received any of my plants. They are now telling me there is no record of my transaction which was done thru PayPal. I want a refund or the exact plants I ordered with no substitutions.

i JUST RECEIVED THE 2 ANGELWING BEGONIAS. THE PACKING WAS GOOD.......THE PLANTS WERE PATHETIC. THEY ARE LEAFLESS AND SO TINY (2") ALL THEY ARE IS A COUPLE TOOTH PICK STEMS. MY FIRST PURCHASE FROM YOU AND MY LAST.

I received 3 plants that were barely alive. I sent 2 emails with pictures and have not heard back! I want my money back for the 3 Hibiscus plants! ORDER #586079

The experience with this place is the worst I have had for a long time! I bought 7 plants in June (order #579870), and it came in about a week later. I was so anxious to to open the box, and .. found that there was a grand total of just 1 plant! Check the packing slip, clearly stated all 7 plants included. Thinking optimistically, "maybe there there is another box following this?" two days later, nothing shows up. This is where the frustration really started: -- Try to call in like I would normally do in dealing with any decent business. Nowhere a number can be found from the email or business site! All it offered was to create a ticket. -- SO I created a ticket ( #TAIWM100014597 ), an auto-reply showed up right away, and promises to get to it in 3 to 5 days. 1 week later, nothing happened! -- Emailed back to GrowJoy, no reply -- Started searching for that elusive phone number to talk to a real person. Found a number 888-907-4769 on the Growjoy Facebook page. Called, it was aSPAM number that try to sell me medical devices! I can not believe this is how a business is done in this place! Recommend people stay away!!! and will try to get my money back ... Kai