GroomitReviews of groomit.me

The groomer confirmed but never showed up, bad service

Whoever works in Sayreville, New Jersey for this company, needs therapy. When you see a student driver car, have some patience and act normal. My student was making a left at a light (with no arrow), and this groomit vehicle was behind us. Another car was trying to allow us to make a left even though that’s not legally how traffic works, and my student was confused. As I was trying to talk my student through this odd situation, whoever works for you, decided to slam on his horn ridiculously, fly on the side of us, almost cause an accident, and then cut us off fully. Disgusting behavior, truly.

Unreliable. Canceled my dogs grooming 3 hours before his appointment. I booked and paid in full for the appointment weeks earlier.

STAY AWAY!!!!! Impossible to schedule an appointment. Your time gets rescheduled constantly. Can't get anyone on the phone to assist you. Really horrible experience to just even SCHEDULE an appointment. Haircut was HORRIBLE. Groomit groomers can ONLY do puppy cuts it seems. I was nervous that this would be the case cause it's all they feature on their instagram. DO NOT USE THIS SERVICE!!!!!!

The haircut on my elderly Tea Cup Yorkie was not what I asked for. In fact, I would old be pressed to say it was even a haircut, looks more like a buzz cut. Unevenness throughout her entire body - she looks really bad. Worst part is I am still waiting on a response and its been 2 weeks now.

Love Anthony! Terrific personable friendly groomer. Scheduling…absolutely terrible! Appointments canceled, rescheduled, late arrivals. Impossible to deal with. Appointment Feb 2. Received 2/1 text confirming. 2/2 at 8am cancelled. 8:15 rescheduled. 8:20 cancelled. 8:25 resceduled. Originally 10am appointment. Now told 11am. Groomer arrived 11:45. Terrible. Impossible to deal with and plan. Nice competent groomers, impossible to plan and schedule with.

Groomer, James Willey. Rude, Arrogant person needes to buy a watch! this ls he is better than others: BEWARE!!!!

I was trying to find a same day service and came across this vendor. I should have listened to my gut and not booked. It wasnt the groomer that came out that was the issue. Its their FEES!! I was in such a rush to book that I didnt realize my package didnt include a haircut. When I quickly tried reaching out to customer service (they can only be reached by chat- should have been a red flag) they told me I had to upgrade to their gold package. There was no way to just add a haircut. My original total was $301 for 2 dogs and with the upgrade I was looking at $488. I truly regret finding this vendor. Please be careful booking and know that you cant do certain add ons. It will be an arm or a leg if you do. We'll be switching to Pet Love as their prices are extremely competitive.