James
Great groomer, not so great service.
Firstly, my groomer was great. Communicated well, showed up when expected and did a great job. The service however was not great. I created my account and completed my profile with me and my dogs info. My groomer showed up expecting a cat. I don’t know where or how I booked a cat groom for my dog but it happened. To remedy this they cancelled the appointment I already paid for, 5 to 7 business days to be refunded. They then booked and charged my for the new appointment. That was last Saturday. It is now Friday and still no refund. Again, the groomer did great. But I want my money back.