James T McCain J.
Quick response and resolution resulting…
Quick response and resolution resulting in a replacement being sent.

Groomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors.Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life.We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together.Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!
groomie.club (groomie.club) has 331 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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James T McCain J.
Quick response and resolution resulting in a replacement being sent.
Richard S.
Well I eventually did get the refund abd it took a long time. Please do not purchase this groomie electric Shaver. The Blades do wear out fast and that's why they want you to buy refills. This shaver now cannot shave my face now.
Jerrod
The support team was super helpful in getting me a replacement razor after ours had a problem. No questions asked and very quick responding.
Lisa M.
Great customer service! Took care of my issue right away!
Jamal M.
My customer service experience was horrible. I receive no help or they just rushed me off. I ordered a grooming Body Pro. It said that it was delivered yesterday and when I got home, I saw no package on my steps. I have not received my package and no one is trying to help me figure out how I can get this problem resolved so basically they just took my money and brushed me off horrible customer service and I don’t like being bounced around especially when I’m someone with a disability and need help
e W.
Great experience with this process. Simple and straight forward. Good people within the company that care about there customers. I get shavers for free but I opted to pay for the groomie.club and I dont regret. Thanks for delivering excellent services definitely would recommend yall you everyone i know and anyone that has the medical issues i have!
Tim I.
Always on time with replacement blades,
Erik Cisneros A.
Thank you so much Fast response and very kind My best wishes for you all You are the Best