Noland E.
the Motor inside my groomie has…
the Motor inside my groomie has seiged-up after buying the complete kit & I used the oil in kit ; after chargering made sure to unplug trying to reach the groomie service for two days

Groomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors.Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life.We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together.Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!
groomie.club (groomie.club) has 331 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Noland E.
the Motor inside my groomie has seiged-up after buying the complete kit & I used the oil in kit ; after chargering made sure to unplug trying to reach the groomie service for two days
Scott
The email experience was great in showing me how to cancel a subscription. The fact that I unknowingly signed up for a subscription when I purchased, not so great.
trc
What I have experienced is having to stay on your customer service to get them to reply to my emails! They kept referring me to the return website and it was not working!! Once they finally gave up on this idea, I got a RMA and was finally able to get the ball rolling!!
Response from groomie.clubApr 24, 2026
Hi — we’re really sorry to hear this, that’s not how we want anyone to feel after reaching out to us. We do our best to respond to every support message, but it’s possible something was missed or didn’t come through properly, and we’d like to fix that. If you can reach out to us again at [email protected], we’ll prioritize your case and make sure you’re taken care of. Best, Groomie Support
Ryan Heather P.
I do like the product. But I am reserving judgment until the shipping issue with my automated refill service is resolved.
Response from groomie.clubMar 27, 2026
Love hearing this — thank you for sharing! We put a lot of focus into making Groomie simple, smooth, and easy to use, so it’s great to hear it’s delivering for you. Appreciate you being part of Groomie!
Donald C.
I have bought a 2.0 bladdie razor and I have join the blade replacement club the 2.0 razor that I have bought from you.Today i have received a 1.0 replacement blade for my 2.0 razor
Matias K.
The delivery time was terrible (1 month), but the product itself is amazing.
Gordon
Baldie pro shaves, but it's not a clean shave as advertised! I still have to use a razor to finish for a smooth shave. Then the subscription policy where they are billing you for replacement blades before 6 weeks is ridiculous. And you can only reach them by email. Stuck with blades and a shaver I'll never use!