Brian O.
Customer service was great at quickly…
Customer service was great at quickly responding to my emails. Thank you!

Groomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors.Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life.We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together.Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!
groomie.club (groomie.club) has 331 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Brian O.
Customer service was great at quickly responding to my emails. Thank you!
Jason R.
As a loyal customer 18 months ago I ordered back up heads for my shaver didn't need until recently opened package to my surprise wrong heads I had ordered I contacted a rep and she made my day I wasn't expecting such a great person/rep to respond Thank you so much
Larry
Quick response about the actual issue. I didn't get a bunch of useless FAQs.
Andrew C.
I requested a change in my subscription via email and it was taken care of in under 5 minutes from the time I sent the email. This is how customer service is supposed to be
David K.
Quick to respond and fixed my issue right away
Neighbordude
I have tried canceling my subscription a couple times so I could just order the replacements heads when I actually need them, which is not every 3, 6, or 8 weeks. Their "cancel subscription" tab in the "edit frequency" option directs you to contact customer service via e-mail to cancel the subscription. Customer service response requires you to go back to the same edit frequency tabs effectively making it an impossible loop for a customer to cancel their subscription. I have reported them as fraudulent to my credit card company and have documented my requests for cancellation. The Federal Trade Commision will be hearing about this too.
Xavier T.
So far so good. My groomie is broken because it wasn’t shaving but pulling hair. So they say they’re going to replace a part or the entire razor….
Dave
The product won’t shave anything close to to reviews you post Worst product I’ve bought Your reviews that are posted must be made up by your people I’ve it to long to return it Dave