Mike W.
AI generated customer support responses
I’ve had my Baldie Pro shaver since the first of June 2025 and have no issues with the shaver itself. When the time came to order replacement blades, Groomie Club generated an order in 7/30/2025 and charged my card for the replacement blades. As of today, August 24th, they have still not shipped my blades. I’ve been going back and forth with their AI generated responses for a week now and still can’t get a shipment confirmation and tracking number. Trust me, this is not a company you want to do business with! I don’t understand their business model. They appear to have a decent product but instead of supporting their customers, they choose keep my $24 and have me toss my shaver that I’m happy with so far and never order from them again. STAY AWAY!



