Evan S.
Disgraceful and Scum
Sent me something when they weren't supposed to, decided to charge me. I dispute it first day get refund, they say they refunded it. The bank decides a whole month to let them keep my money which they definitely stolen. This company is going to get everything that comes to them and I'm going to make it happen.
Response from groomie.clubMay 29, 2026
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing. The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for. We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed. If you’re open to it, reach out to us at [email protected] with your order email and we’ll take care of this right away. Best, Groomie Support



