GrookzGrookz baby shoes are the best product to help your baby transition to actually shoes. They are breathable, machine washable, non-slip, and are easy to put on and off. Great for inside or outside occasions to give you a peace of mind when they are on a move.
Grookz (grookz.com) has 185 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Chris C.
The rep assured me the product will get there but she stated there was supply chain problems…what?! China?! Dammit. My reply was to not advertise something you don’t have. Logic 101. Don’t buy from these jokers. 13 days after order and no tracking number. The rep was nice but her company stinks.
Carol R.
Customer service the worst! Still waiting for shoes that they said would take 5-6 days to arrive. That was 16 days ago. Tracking # doesn't help since USPS still doesn't have it in their system. Contacted company & only reply was they would send me the tracking # I already have but they never sent a followup email either. They have my money & I have nothing. Grrrrrrr. Don't waste your money with this company.
Linda T.
A bought 3 pair of Grookz shoes as a gift for a 1 year old. The baby really liked the shoes. He noticed the animal faces and did not want to take the shoes off. Great gift!
Trisha S.
Shipping took almost 4 weeks. The shoes are so wide my baby couldn't walk in them without tripping.
Jennifer B.
Worst customer service ever !! No response to multiple emails, I would warn everyone to order elsewhere!
Jessica
They sent the wrong size shoe. When I contacted the company they sent a generic response saying they're sorry to hear I didn't like my baby shoes and I have to pay for shipping to return them. I have sent a few emails explaining they made a mistake, I just get the same generic response email. Bad customer service!
Leanne N.
Shipping was like a week, but they are awesome shoes. We get compliments on them all the time!
Jennifer
Ordered 3 pairs of shoes - 1 of which never arrived. I have attempted to contact customer service NUMEROUS times (email/phone) - no one ever answers. I was charged for shoes I never received. This is a SCAM!
