GrookzReviews of grookz.com

I ordered 3 of the same age range shoes but received 3 very different sizes. I've reached out to the company twice via two different routes & never heard back from them.

The rep assured me the product will get there but she stated there was supply chain problems…what?! China?! Dammit. My reply was to not advertise something you don’t have. Logic 101. Don’t buy from these jokers. 13 days after order and no tracking number. The rep was nice but her company stinks.

It took a whole month to receive my order. Once they arrived, they were too big so they are unable to be worn at this time. The correct size was ordered based on age.

Sizes are very off. Run very large. I measured and followed the sizing chart but the shoe was 3 inches longer than it was described as. What I bought for my 1 year old was too big for my 3 year old. Super unfortunate and shipping was very slow. The shoe itself was very generic and came from China, not branded. Would not recommend.

The shoes took more than two weeks to arrive, and when they arrived they were both the same size. I ordered two different sizes. Cute shoes though.

Cute but not very functional and took forever to get here. I did not realize that shipping was going to take so long - my son is already close to outgrowing these shoes already and they just got here. Also there is no grip on the bottom of the ones we bought, so it’s hard for him to walk on certain surfaces.

It's been over a week since my order was placed, I was charged for it but there is no update as far as order processed or shipped or anything. I would not have ordered if I knew the process would be this slow.

The shipping and delivery are TOO slow. Although I signed up for text updates, there was no update at all about the shipping status.