GrookzGrookz baby shoes are the best product to help your baby transition to actually shoes. They are breathable, machine washable, non-slip, and are easy to put on and off. Great for inside or outside occasions to give you a peace of mind when they are on a move.
Grookz (grookz.com) has 185 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Jacqueline
DO NOT ORDER. I should have done my research first-but was too caught up in the promise of a cute baby shoe for my grandson. When I placed my order, I never received email confirmation of the order (w/order and tracking info). That was a red flag. My CC was charged. Attempted twice to contact the company and while I received emails back, nothing tangible. There is no way to speak with a human. Lesson learned.
Bianca A.
I ordered two pairs of shoes during the Black Friday weekend, but unfortunately, I've only received one pair. After reading some reviews, I'm not the only one facing this issue. The response has been inconsistent; to date, I haven't received a refund or the missing pair of shoes. I will be reporting the company to BBB.
Nancy K.
I never got thr 2nd pair of shoes I ordered. Ordered in november.. got one but the 2nd shoe never came
Charlotte T.
My grand princess loves her shoes. Easy to take off and put on.
Taylor S.
Never received the item
Eric K.
They sent me the wrong shoes and customer support is terrible.
Deborah
If I could give them a zero I would. I ordered 2 pairs of the sock shoes for my 9 month old granddaughter. When I got my order it was wrong. One pair was gray, I had order green flowers. Customer service wanted me to pay to return their mistake and jump through hoops with paperwork to return the wrong pair. They stated I only had 30 days from the order date to return them, however it took over 3 weeks to get them. Worst customer service I have ever dealt with. So now I am out the money and stuck with a pair I did not order or like. I highly recommend you do not order from this company, terrible customer service, shipping takes for ever and they could care less about their customers. I should have read the reviews before I ordered. NEVER ORDER FROM THE COMPANY!!!
Kim R.
DO NOT SHOP HERE!! The store address in Hawaii is a front. This stuff comes straight from China. I placed an order on 11/15 and still do not have a tracking number. I have sent 2 emails requesting information and no response. It is a 5 hour time difference to call Hawaii and no answers at the phone number listed. VERY IMPORTANT: Their return policy is 30 days from the day you place the order, not the day you receive it. So if they take 2 weeks or more to get it to you, and you have to pay shipping to get it back to them you had better be willing to pony up the dollars for Fed X next day shipping with a request for signature upon delivery. I seriously doubt there will be anyone there to take delivery based on the customer service they have shown.
