GroceryoutletReviews of groceryoutlet.com

1st of all, this is 1st & only time that I’ve felt compelled to write a review on customer service. Today I was at the Lynnwood Grocery Outlet (I’m a long time customer) & I experienced a totally rude checker. He asked me if I’d like bags & I said yes…he started bagging them & placed 90% of items in one bag & a 2nd bag with only 3 small items….I told him I could not lift the one heavy bag & that I was 72 years old…His response, “I can’t read your mind on how old your are!” ….I was stunned at his sassy reply & told him he was being rude! He pretty much snarked & blew me off….I work professionally with high school students & have never had a student behave in such a disrespectful way. This checker needs to be put in “timeout” & I suggest he be taken off any service position that requires interaction with customers, Perhaps some time off or customer service training would be beneficial. If I were a 1st time customer, I would not be back. FYI: I recommend Grocery Outlet often & today was a real shocker for me! Please take the time read this & take it as constructive criticism. Reminder: “It takes a village & all employees to have a shared vision” how treat customers,

Today, I had an experience that really made me not want to go back into this store. And I spend money in the store at least twice a week or I know once. There was some candy mistagged and the entire stand was marked, I had 2 bags and the Mgr said she would only honor one bag but I had 2 bags. Now the entire shelf was marked wrong. I felt this was horrible I was spending more than $35 and you won't honor the one item. This was truly SAD to me .. All the money I spend you would be petty and losebusiness. I wish there was more than one store in Vegas because I would surely go elsewhere. But I really like this Store.

I just left Grocery outlet on 72nd ST in Tacoma. I was looking for pantyhose I have an event and didn't have any so I wasn't dressed entirely matching outfit. So to leave the 2 ladies that were working the cash registers out because they didn't do anything. But I was immediately profiled and loudly over the speaker security scan isle 1 no one was there except myself and 2 other ladies. I knew it was me because of how I was dressed. I went to isles 2 then 5 and was the only person on these 2 isles. Loudly over speaker SECURITY SCAN ILSE 2 AND 5. I quickly get what I'm getting and go to checkout and ask to speak to manager. He tells me 2 guys with backpacks were there and not to assume everything is about me and I shouldn't have a guilty conscience. He tells me he is as high up as it gets and laughed at me just totally embarrassed and traumatized!!! I go to my car and the girl getting the cart's look at me saying you got a problem lady? Don't assume everything is about you she says!! I'm posting this all over social media and probably going to file a lawsuit!!!

I have lived here for 36 years and never had such a horrible experience with any establishment until I was shopping at Grocery Outlet and was falsely accused of stealing. I have never in my entire life stolen from any store ever. It's just not in my nature. After I paid for my groceries like I always do I was approached by a manager who took my picture and proceeded to tell me she was posting my picture in the office for everyone to see and was very loud aggressive and totally uncalled for she had no evidence to back up her . I offered my bag to look through politely to which she refused and proceed to tell me never to come back in the store again which was absolutely absurd. I was absolutely devastated and in hysterics leaving the store. Just wanted to share my experience. Why she wouldn't just simply look in my bag and let me prove my innocence just proves she was wrong and completely out of line. Its just not fair.

I've driven 30 miles just so I can shop at Grocery Outlet! They have a great variety of Organic fruits and vegetables, grass fed beef, lamb...also carry a lot of imported foods that aren't riddled with a lot of poison ( high fruittuce corn syrup etc)😊 I dislike shopping but at Grocery Outlet...I have fun!!! Now they are opening a store in my neighborhood Yaaaaaaa!!!

Sparks, Nevada Grocery Outlet is a fine store. Every time I have visited the store it is clean and the produce is fresh. Workers are nice too. Have never had a problem with outdated products or moldy products. Some prices are above other stores but some prices are also below other retailers. Their web site is not very good for comparing/searching for products or prices on goods. They don't carry a super variety of offerings like Walmart but what they have is pretty good, if you are on a quick shopping trip for essentials. When the line gets long at one register, they quickly open another register so customers don't have to wait.

It’s very clean.. lots of stuff to pick from. The people that work there are very nice and helpful.

Love the one in Lake City, Seattle WA. Friendly staff, warm environment, good deals!!!. And oooh affordable wine!!!!!!!!!!!!