GroceryoutletReviews of groceryoutlet.com

Dishonest scam company, placed order, immediately got email saying dispatched, 2 weeks later, after several emails, I got a reply saying out of stock and offering me to buy something else or refund.... Not holding my breath. Why did I have the chase them? They have stolen my money for nearly 3 weeks and still have it. Beware... Absolute shysters

I had a very concerning experience at this Grocery Outlet location (7th Street, Long Beach). When I entered the store, the security guard at the entrance stared at me in an intense and prolonged way that immediately made me feel uncomfortable. I tried to ignore it and continued shopping, but the behavior continued even after I made my purchase. When I confronted the situation, the security guard became defensive and used explicit language toward me, including swearing. This escalated what should have been a normal visit into a very uncomfortable interaction. I then asked to speak with a manager. A young employee who identified himself as the manager came over, and instead of addressing my concern seriously, he appeared to justify the security guard's behavior rather than de-escalate the situation or take the complaint seriously. Overall, I felt disrespected and unwelcome in this store. The lack of professionalism from both the security staff and management was disappointing. I am sharing this so the company is aware of how this experience was handled and so improvements can be made. i have been shopping there for many years and will never go back there again.

The staff at grocery outlet in el Centro California discriminate and follow you around like you’re a criminal. They make you feel uncomfortable. Never going there again.

I asked for a plastic bag and even though I paid for it, they would only give me a paper bag with no handles.

I went to the one here in ohio at First I was very impressed telling family and friends that they should shop there I purchased. A lot of groceries. I did get the hamburger that was on sale ans i did save a few dollars it was cheaper.there now I see why the hamburger that I purchased as soon as i got the meat home and put it in the freezer I went in the store a few days after they opened on that 1st Saturday so I put the meat Directly in my freezer on that Saturday. I took the hamburger out this past Tuesday and the packaging was bloated. Didn't think anything of it and defrosted the meat and it was still bloated. I took a knife and puncture the tube and oh my goodness my whole kitchen and dining room smelled like SPOILED MEAT The stench was terrible so I toot the other pack out of my freezer and put both packs of the spoiled meat in a ziploc bag? I have been calling and calling and calling the store without getting an answer. The store is about 25 minutes away from my home. I'm not going to take it back. I just wanted them to know that the hamburger was spoiled. And I'm quite sure that I'm not the only customer that experienced this. I will not be going back. I will be deleting the app. And I will not be referring them to anyone. Very. Disappointed. I don't even want a refund. I am a very Satisfied customer I will not be wasting my gas or time to ever go to this store again

If I could give it less than a 1 rating I would. Trying to create an account is IMPOSSIBLE, A lot of times they are more expensive that other grocery stores.

Grocery Outlet prices in Las Vegas are rising and are almost equal to regular grocery prices. Additionally, the dairy items have soured very fast. I won’t be going again. In summary, it appears that you pay slightly less for items that are about to expire. The quality of the produce and dairy is lacking.

Your commercials are rediculas and inaccurate.