Grill CollectionReviews of grillcollection.com

Response from Grill CollectionAug 23, 2020

Hey Al, first of all we apologize about the damaged grill, we cannot really control how the couriers handle their cargo, but we will always replace any damaged grill or parts as fast as we can, without any extra charge! We are glad you were satisfied with the way we handled things even through this situation. We always strive to give the best customer service we possibly can. Thank you for this amazing review!

Response from Grill CollectionAug 22, 2020

Hey Douglas, we apologize about the wrong tracking no. sent and the time it took to correct it. We have made actions to make sure this is never happens again. We are also extremely sorry about the orders that never came to be. But we do appreciate your kind patience and understanding. We put customer experience and satisfaction as our priority, and we will work hard to achieve this. Thank you so much for your review!