Jonathan D.
Excellent Customer Service
Ordered A Starboard Carbon Paddle from these guys and received a defective one. I emailed them to see about getting a replacement and Very quickly received and email back from Julian to help out. . Starboard , like everyone, did not have a replacement available at the time so it took about a month to get the replacement. Julian at Green Water was all over it and stayed in contact with me over the month updating me on when I should see the new repalcement paddle. Really excellent customer service on these guys part. It's rare to have a business stay in contact as well as they did over a defective replacement. The defective paddle was no fault of theirs, it was a Starboard issue. I will definitely shop with Green Water again.


