Green Van Lines is a family-owned and operated moving company based in Dallas TX. We opened our doors with the idea that a moving company can provide a smooth, professional, and competitively priced service while maintaining strong Eco-friendly practices. We are proud to be the first moving company to recognize that our industry takes a toll on the environment, and are continuously incorporating methods to minimize our Eco-footprint. We start with boxes and packing supplies that are made from 100% recycled materials, and are Eco-friendly right down to the organic cotton shirts on our backs! We minimize paper waste by incorporating electronic communication wherever possible. We do whatever we can, wherever we can.
Green Van Lines Moving Company - Dallas (greenvanlines.com) has 100 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mosebrook, K.
From beginning to end this was handled with professionalism and courtesy. Pablo and his crew were on time (I mean on the minute) and had the pick done when he said it would be and the delivery was just as good. End of the day it was a project that dreaded and it was painless in the hands of professionals. I would recommend them with. 5 star rating.
Terry W.
rocky was great! I have worked with him in the past. my pick up driver was also great! making the process smooth, he was very knowledgeable about my move procesd
Elizabeth
The crew were early, professional and friendly! They wrapped up my furniture expertly and I had no issues with damage. They arrived to my new home on time and with the same work ethic they used when they loaded they truck. I was very pleased!!
Published A.
We have moved 17 times in our 50 years of marriage and this move was by far, the easiest. There personnel are very friendly and professional, the price was reasonable and they operate very on time.
Bobby P.
**It’s long, but please read this before doing any business with Green Van Lines (GVL)** GVL completed a move for me from Dallas to NYC. Before the move, Arthur did a great job of selling the company as a whole, their reviews, and the care they provide. He explained the difference between them and brokers, and how GVL had their own trucks and people who handle moves. It sounded great, so I trusted them with everything I own on a cross-country move. I also paid an extra $750 (~$5,800 total move) to guarantee a 5-day window of delivery (normal range is 15-20 days). This is exactly how things went on my move. No exaggerations. First, I was assigned to Ross as my contact. Ross did a poor job of coordinating with me and my building in NYC. Often, he would not reply to emails, and when he did reply he would remove my roommate and building management from the emails. Eventually, I found out that GVL didn’t meet the insurance needs of my building in NYC or the state of NY. In NY, you must provide workers comp, and GVL does not do this. Ross left it to me to figure this out. Then came pick-up day. The movers arrived 3 hours late. Generally speaking, they did a good job. They certainly didn’t pack my fragile items as Arthur told me they would, but they were professional and I was comfortable with the pick-up. **Here is the important thing about all of the reviews you see on here** The movers told me they couldn’t leave until I completed a survey about their work. This “survey” was a link to a Google Review. They stand there and watch you give the review, which puts pressure on the customer to give a higher rating (remember this when reading other reviews). Then Ross and Arthur went almost silent for 3 weeks. They wouldn’t answer my calls/emails. I had no idea when to expect my things. Finally, we’re on the last day of the 5-day window that I paid $750 for, and they tell me they can’t make it. They removed the $750, but I canceled everything else in my life that week, so I could be there for when they arrived. If they would have given me any communication, I could have planned differently. Then they told me my things would arrive the next Monday at 9 am, then 10 am-12 pm, then 5 pm, then 9 am the next day. Again, I’m canceling everything to meet them, and they can’t give me a trustworthy answer. Finally, they arrive, and it’s two guys to unload a 2BR apartment. They only accept the second half of the payment in cash (the first half was taken at pick-up by certified check). And they make you give them the cash before they unload. Also, they were not employees of GVL in TX like they promised me. They were an unaffiliated carrier. GVR just gave our stuff to some guys from North Carolina and hoped for the best. The final unload - Not to be dramatic, but it was gut-wrenching. Every box they unloaded was damaged. Some boxes were half the size that they left at. Boxes marked as fragile were nearly destroyed. It was only two guys, so they were moving quickly, constantly banging our furniture and art against door frames and walls. They were literally throwing boxes marked as fragile on the floor. The only thing that mattered to them was finishing. They had the cash. It’s not like I can do anything. When I finally opened my art, the glass in every picture frame was shattered. Also, hey told me that my couch and table wouldn’t fit in the elevator, so my roommate and I had to carry them up 5 flights of stairs. The movers did not carry them up 5 flights of stairs, the customers did. Granted, they offered to carry them up for an additional $2K. Worst customer service I’ve ever received and I have thousands of dollars in damages. It’s difficult for me to find something I own that is not damaged now. Do not use this company if you value your time, money, or belongings. I don’t write reviews often, but it’s important that companies like Green Van Lines are held accountable to their promises and their work, especially when taking customers hard-earned money.
Vivian F.
Green Van Lines helped with my move recently and they were super efficient and kind. The men did a great job packing everything and padding my antique furniture from my grandmom. They showed up within the time slot they were supposed to, between 12-2 and called me to let me know when they were on their way. It also had a good price that stayed within the estimated price. Thanks, guys!
Jutta A.
These guys showed up on time and started moving immediately. They were so professional and courteous. They wrapped everything and stacked it up nice and neatly in our storage unit. I really love how they had no hidden fees or charges. They were also super fast but also careful at the same time. I will most definitely be calling Green Van Lines again for my next move.
Hewley
I went with Green Van Lines after they provided a very thorough estimate and thoroughly explained the process for my move from TX to FL. The day of the move the movers showed up late, I had to call them to find out what was going on. A call to say they had truck problems would have been more appropriate, They packed up everything and all went smoothly. Since I did not have a permanent place in FL set up my delivery was TBD. I contacted them within two weeks with my new address and availability to accept delivery. However, if I did not constantly call them to get an ETA on delivery they would never call me. The day of delivery I was forced to pay a long haul charge. I am on the 2nd floor, elevator so no stairs and less than 100 ft from elevator. They did unpack and set up the items they packed but left all their cardboard and shrink wrap in front of my door for me to dispose. One of my dressers so now I will see how they plan to resolve it. Not at all impressed that after they charge you for everything they request tips, which I found insulting since they did not go above and beyond what they were contracted to do. Overall, my experience was ok.
