GreenthumbsgardenReviews of greenthumbsgarden.com

SCAM ALERT!!!!! Customer service does not respond to any emails,texts or calls. The tracking number doesn't give any sort of updates. I have tried on MULTIPLE occasions now to reach them over the last 2 weeks with no response. The order is '7-10 business days'...it's been longer. DO NOT ORDER FROM THEM!

Got my 2 white mulberry trees last spring. Never got any type of leaf. Dead withing 2 months. Was told replacements would come in Nov. Way too cold in NE for trees to be planted then. Then said they'd send them in Dec. Then Jan. Have never heard from them except the standard email reply. Told them 3 times in emails that we just wanted a refund at this point. Nothing. No one answers phones. As a former 20 year+ greenhouse manager that shipped 1000's of plants per week I am pretty disappointed in this company.

This is clearly a scam! No answer to calls and emails. DO NOT TRY TO PURCHASE FROM THIS “COMPANY”!

In my opinion, the site is a scam, they don't answer the phone.My plants ordered in October 2024 have not arrived to this day, I can't get a response either by email or by phone. They send a template email to each of my inquiries apologizing for the delay. Be careful with them.

After more than a year (started 10/07/23) of trying to get dead plants replaced, I've been given one excuse after another, and have finally decided to give up. I was a previous satisfied customer, now I'll never darken their doorway again! HORRIBLE customer service! Avoid this nursery!

Dead plants and horrible customer service.

Bad communication and problem resolution

Sent me an order I placed for the spring in the middle of winter. Never responded to me about the issue. They are a pretty shaky outfit.