GreenthumbsgardenReviews of greenthumbsgarden.com

Total rip off! Avoid they will steal your money and ship nothing!

This is my second review for this company.. obviously they have gone out of business I had to file a dispute with my credit card company and go through hoops to get a refund because they are lying to credit card companies about people getting the products.

I ordered my plants over 1 month ago and still have received no word or plants! BAD business!

As with most on here, we had the same experience. No communication. Was supposed to ship within 5 to 7 days and did not ship for several weeks and only then because I threatened legal action on their voicemail, since they don't answer their phones. We paid $145 per tree for three trees. We got them (several weeks late) and they were two foot tall sticks with no root system, hardly at all on them. Tried to complain, got no response. Planted them anyway, crossed our fingers and they are dead and still no response. Run!

BEWARE! I had the same issue as others. I ordered a plant, waited a week or so before I became concerned. I emailed after unsuccessful phone attempts and voicemail. NO RESPONSE to this day regarding my unfulfilled purchase. In my experience; this is a FRAUDULENT online business that is setup to accept payment, but never deliver a product or respond to you. They are under active investigations from multiple agencies. Anyone who has fallen for this scam, please take the time to report to the BBB, FTC, USPIS, TN AG, and other relevant departments to alert them of this fraud. Your help will prevent others from being affected.

Same result as most reviewers. They have money, I have nothing.

I had exactly the same experience as other reviewers. I ordered a tree in early March. It was supposedly in stock. The confirmation email said that processing times are 5-7 business days. It has now been a month with no word and no response by email or phone.

Ordered a tree on the website February 15th 2026. Website says will ship in 5-7 days. Got confirmation email. No further communication, called about 3 weeks later, they don't answer the phone, they say to email. Website says they respond within 48 hours to email. No response for a week. Email again, several days, no response. Now I have to go through the trouble of reversing charges on my credit card. Sounds like I am not the only one they have done this to per these reviews!