Tyson L.
Elliot is simply the best
Elliot is simply the best! Has saved me money throughout my entire commercial cultivation buildout! Very knowledgeable and gives great advice. Customer for life!
Green Thumb Depot is your go to source for everything hydroponics and growing. We sell everything you'll ever need to start your growing operation whether its a personal garden with the goal of generating free daily salads or a commercial grow operation where the goal is to make money from your cultivated vegetation, we're here to help.
Green Thumb Depot (greenthumbdepot.com) has 77 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Tyson L.
Elliot is simply the best! Has saved me money throughout my entire commercial cultivation buildout! Very knowledgeable and gives great advice. Customer for life!
Richard M.
bought a few things from them, my nug smasher rosin press came damaged in the mail. within 3hrs my issues have been resolved and they have taken such good care of me. best customer service i’ve experienced in years. my harvest will not skip a beat due to them. shop here they look after their customers.
Josh F.
Ordered a mammoth under canopy lighting system with stands and the stands weren’t included in the original shipping package. Cole had already text me before my package arrived checking on everything, and when I told him the stands weren’t shipped he immediately got things moving and a couple short days later I had my stands. He was in communication the whole time. A very different experience from other stores, and I appreciated the follow ups and responsiveness of Alex! Top Notch!
Matthew W.
They offered me a $100 coupon if I gave them my email address and my phone number and signed up for texts... Tried to put the $100 coupon on my order and was told the coupon wasn't valid. Pretty lame.
Jennifer C.
I placed an order for a floor tray. When I received the item, it was not quite what I expected. I reached out regarding a return and I received a prompt response. After reviewing, Cole, the customer service representative was kind enough to refund my money without the hassle of sending the item back! Wow! Not what I expected at all but so appreciated! I will definitely shop her again and spread the word about their awesome customer service! Thank you, Cole and Green Thumb Depot!
Teresa
Cole did a great job of taking care of me.
Shannon
This company is amazing. They notified me when my shipment was delayed and kept in touch throughout the process. My equipment has some issues and they were speedy with a reply and checked in with me frequently to see if they could help me further! They will be my go to company from now on!! Highly recommend this company!!
Adam B.
I purchased a digital timer from them last month. Unfortunately the first one had a manufacturer defect, but they replaced it immediately after finding out what the issue was. Would definitely recommend them to others.