Great Jones Property ManagementReviews of greatjones.co

They handle business PERIOD!!!

Great Jones is the worst! I was on a business trip, and had not placed a single item for garbage disposal, and recieved a warning that my garbage was errroneously disposed of, ( I had placed nothing at the curb, I was in North Carolina, and texted the airplane tickets to prove such.) I was held responsible for the disposal of patio furniture which was here when I moved in. When, in desparation, I have needed maintanence assistance, no one responded!!! My dishwasher has never worked. A new one was put in, still, no. I was questioned as to why I held garbage in my garbage area, 2 days post removal!!! I will move ASAP and never reccomend

Terrible. Borderline impossible to get to a real human. Work orders are not scheduled within a reasonable timeframe.

Rent continues to rise but no changes to property and the terms on lease are not 100%accurate … if property is listed as electric and water I should not be held responsible for a gas bill. And the rent still raises with the newly added bill. Im a mother of two small children the pricing is very unfair and I do not want to have to leave my home if 3 years. I’ve reached out to speak with a landlord or someone to discuss issues have not heard from anyone yet . The rental company is doing a great job with working with me to help pay the bills but I’m scared for my future. I just feel the rental prices just jump way to much every year

Please reconsider renting with Great Jones. My husband and I had the worst experience ever with them. The house we rented wasn't well built and had cockroaches falling from the vents in the ceiling almost every other day! The house had small holes under cabinets were we encountered 3 mice throughout the 2yrs we stayed in the residence. But wait there's more! After we moved out we had carpet professionally cleaned,yard mowed and appliances cleaned out thoroughly, they charged us $2,000 saying the whole house needed to be re painted 1500 for carpet to be replaced , they charged us $40 for a bathroom mirror which there was no mirror in the bathroom when we moved in so we had to go buy our own mirror out of pocket so I took my mirror when we moved out! They also wanted to charged us $250 for kitchen countertop replacement which there was no damage to! So in total they want to charge us over $5000 for no reason and trying to take our $1600 security deposit. They didn't prorate our last month's rent so we paid that in full so we were owed $263 credit but now the credit isn't on the portal anymore! They are trying to mess us over and we plan on proceeding with legal action. DO NOT RENT THROUGH GREAT JONES!

SO TERRIBLE DO NOT RENT FROM THEM!!! They will not respond to your emails or calls and if you’re lucky enough to get someone on the phone it’s with a third party company that has nothing to do with Greenville and has limited knowledge about any of the properties. Literally the worst rental company in Greenville don’t waste your time.

Horrible company all around. 1. moving in and gave their accounting staff a debit card over the phone to pay for the first months rent, she transposed some numbers and two days later they were charging me a NSF fee. Fought with them for months. 2. They would not notify the owner of property that the water and sewer bill had to stay in owners name. City requested the owner to call to have bills sent to renter. Great Jones never completed this request. It took the owner a year to finally call me to rectify the problem. Great Jones had been billing me for water and sewer even when I was paying the bills. Took them a year to finally correct billing. 3. Predatory billing charges. Called them on the 4th of the month to inform them I would make a late payment for rent on the 8th. I understood a late fee would be added per my contract. They sent a certified letter a day after I made the rent payment and charged $15.00. I was going to make the late fee payment the following week but after calling them again and not having a nice call, I decided not to make the late payment fee. I was not late before that month or after, but they continually charge on their ledger every month an additional late fee. So in essence, a late fee on top of a late fee on top of a late fee. I only owe one late fee? Their ledger shows on time payments and they still charge late fees for each month. They call it first in first out per my calls to them. 4. Latchal their maintenance program is a scam. It doesn't work. They setup appointments, I take time off of work, and then no shows from work orders. This has happened (no lie) 8 times. The last three times the companies they scheduled inspections with I called and was told, "Yes Great Jones called us but nothing was scheduled". Also they confused a request from a plumber to have a structural engineer out before the plumbing company would fix a plumbing issue. They in their infinite wisdom tried to reschedule with the same company to come back for an estimate for repairs, the plumbing company called me and asked if these people are stupid. Everything was already in the estimate. Its been six months and still no repairs. 5. There have been other problems with Great Jones but these are the major issues.

Been renting for about 7 months from them. Easy process love my location and the house hope to continue to rent from them