Bibiana L.
I am very pleased with the service to…
I am very pleased with the service to date.
Response from Great Jones Property ManagementJun 6, 2019
We're so glad to hear that, Bibiana! Thank you for sharing your feedback

Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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597 approved reviews, newest moderated first
Bibiana L.
I am very pleased with the service to date.
Response from Great Jones Property ManagementJun 6, 2019
We're so glad to hear that, Bibiana! Thank you for sharing your feedback
Ernest
The response to my issue was handled promptly by Imani.
Response from Great Jones Property ManagementJun 6, 2019
Thank you for sharing this feedback, Ernest. We'll be sure to pass this note on to Imani!
Ricardo F.
Great Jones Property Management was very helpful when aquiring a lease in a short period of time they made the process very easy, they are easy to reach and will tell you everything you need to know up front. (Although I would highly recommend reading the contract before signing specifically section 22. Vacating) other than that very easy to work with.
Response from Great Jones Property ManagementJun 6, 2019
Thanks for sharing this thoughtful feedback, Ricardo. We look forward to working with you!
customer
Y'all did a awesome job
Response from Great Jones Property ManagementJun 6, 2019
Thank you! We're glad to hear we could be of service to you.
Pamela
Great Jones management company just took over my landlord properties was a very easy transition really work good with me on how to do my lease came in put the fire protector in and also a new outlet over the sink so if the water hits it it's automatically shuts off the outlet so you can't get electrocuted or anything so far I'm very happy this'll be our second month and I'm really happy with them so if you are looking for a place to stay and you want to be taking care of the proper way give great Jones a chance and you'll find a whole different kind of management team for the properties that you rent
Response from Great Jones Property ManagementMay 31, 2019
Wow, thanks for sharing such thoughtful feedback, Pamela! We're so glad you found the transition smooth, and we look forward to working with you.
TJ R.
Ali and Tori we're excellent regarding their customer service, understanding, and patience during the entire leasing process. My family and I are extremely excited to start a new chapter in life and they made it possible.
Response from Great Jones Property ManagementMay 31, 2019
Thanks for sharing your feedback, TJ! We're so glad we could play a role in this next chapter, and we'll be sure to pass this note along to Ali and Tori.
kristen P.
I'm very impressed with the technical side of Great Jones. Everything is streamlined and easy to use. On the owners side, all information is available to you at all times, which I really appreciate. Minor technological glitches have been addressed quickly and satisfactorily by Jose, who provides great customer service. We've experienced somewhat of a rocky start with property manager transitions, but Great Jones management has gone above and beyond to make things right and to provide a positive experience for us.
Response from Great Jones Property ManagementMay 23, 2019
Thanks so much for sharing this feedback, Kristen! We're so glad to hear we've been able to redeem those earlier mishaps and we look forward to continuing to improve with you.
Deb H.
Jose and Dennis did my on board inspection and they knew exactly what they were doing. They answered all of my questions and listen to me like I was somebody not just another tenant. I’m very pleased so far with the company and hope the following months/years go just as smooth.
Response from Great Jones Property ManagementMay 23, 2019
Thanks for your feedback, Deb! We're so glad to hear you feel this way, and we'll be sure to pass this along to Jose and Dennis.