Sue E.
They are good people to deal thanks alot
They are good people to deal thanks alot
Response from Great Jones Property ManagementNov 21, 2022
Sue Ellen, we're glad you had such a wonderful experience with us!

Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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597 approved reviews, newest moderated first
Sue E.
They are good people to deal thanks alot
Response from Great Jones Property ManagementNov 21, 2022
Sue Ellen, we're glad you had such a wonderful experience with us!
Shaleta
Great company..with great service.
Response from Great Jones Property ManagementNov 21, 2022
Shaleta, we're glad you had such a wonderful experience with us!
Rosamond D.
I rented a house from this sorry ass people on 305 riomar drive port Saint luice 34942 the house is a shack wood rats roaches ants I had to thrown out my furniture out because of the wood rats and roaches all the plumbing was not working the septic tank broke the house water was under the house they stress my husband so bad he dead on april 11 2021 they never fixed nothing so I can left the gas a dead spirit in it they never give me my money back but a 59.00 dollar check I’m going to sue them in court for stress and mole these people talk nice until you get into there house and then they are real nasty to you
Response from Great Jones Property ManagementNov 8, 2022
Hi Rosamond Daughtrey, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Bradley H.
Lawsuit coming- they advertise a home for 1625. I apply and run a hard credit check. Congrats I’m approved, tells me I have 24 hours to get the money in and to send it in the scammiest way. I rush down and pay at Walmart in cash pay. Then I sign a lease and all docs. Turn on utilities, cancel other rentals searches. Only after all that. They tell me they have decided to raise the rent and I’m not qualified. So they ran a hard credit inquiry for an application to a product that wasnt available at the price listed. Any attorneys out there please let me know how much you charge to get some justice from this company. At this point I’d pay 5000 dollars to get some satisfaction on how I’ve been treated. The handling of my credit and the overall service of this company. At the time of this I have no where to live due to great jones co. Then after all said and done they Snail mail me a check to a friend house. I’ll just have to wait for that to get there. Fucc great jones. You think you have no choice but rent from them, you don’t want to be where they have me today.
Response from Great Jones Property ManagementNov 8, 2022
Hi Bradley Hill, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
chevrolet_Peety
Great customer service, fast response times for an out of state company, easy application submission, and overall great experience! Thanks for everything.
Response from Great Jones Property ManagementNov 21, 2022
Chevrolet_Peety, thank you for sharing your positive experience!
Kathy R.
Run Run from this place as fast as you can. I placed an application on or about OCT 23. I received an approval email on or about the 25th. I had an anticipated move in date of the 19th of November. So I begin to correspond with the property via the suggested channels to no avail. So on Nov 11 I was able to contact tenant support. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. So inquired about my approval and request to transfer to a different property sense receiving approval, I noticed they had several properties available. So wait now no real communication from the company since the 25th. But all of a sudden Tom the 11th I receive a denial and an adverse action notice cause the email approve was sent in error. Yes you read me right! Please please please please please run as far away from this company as possible. I sincerely believe they are a scam
Response from Great Jones Property ManagementNov 10, 2022
Hi Kathy Robinson, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Taylor A.
This is horrible company to rent from. They never come and fix things. When I first moved into one of there properties I was having to stay in unlivable condition for 2 months, such as no hot water or heat in February. They only compensated me $50 on rent. The property’s yard was half clean and when I spoke with the landscapers who they had do the yard that stated this is all they asked for. What I mean by half clean is that I had a fallen tree in my yard that had covered up and over grew with vines and attracted snakes. I had in multiple work orders that were never completed. My ceiling was literally falling apart for 3 months and no one came to fix it. A contractor that came to fixture stated that the wiring was rigged and could possibly start a fire if not fixed properly. I have been sick during Covid and unavailable to pay rent so I was going to move the company told me they would give $700 of my almost $2000 deposit back if I moved in two week and cleaned everything out instead of a 30 day eviction. I moved in the two weeks with the expectation of check to help me and my daughter gets new more affordable place. They are now refusing to pay me because I forgot a broom and moving box. This is a horrible company to rent from and I DON’T recommend them at all. I have visited most of their properties in my area and they are all over priced with only minor cosmetic fixes.
Response from Great Jones Property ManagementNov 10, 2022
Hi Taylor Adams, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Lalon S.
Still another maintenance issue that was ignored.. and then I was told it was my issue to fix, before anyone ever stepped into the house
Response from Great Jones Property ManagementNov 10, 2022
Hi Lalon Swaney, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.